Elsevier’s James Harper has just written a valuable new guidance article for the Engineering Ethics Toolkit on Why information literacy is an ethical issue in engineering. We got together with him to discuss this further.

 

James, where did your passion for this issue originate and how can the resources available for information literacy be put to use both by faculty and students?  

We live in a time marked by an unprecedented deluge of information, where distinguishing reliable and valuable content has become increasingly difficult. My concern was to help engineering educators meet the critical challenge of fostering ethical behaviour in their students in this complex world. Students are in real need of an ethical compass to navigate this information overload, and the digital landscape in particular. They need to acquire what we call ‘information and digital literacy’, specifically, learning how to research, select and critically assess reliable data. This is both a skill and a practice.  

For students, how does this skill relate to the engineering workplace? 

From observing professional engineers, it’s clear they require comprehensive insights and data to resolve problems, complete projects, and foster innovation. This necessitates extensive research, encompassing case studies, standards, best practices, and examples to validate or refute their strategies. Engineering is a profession deeply rooted in the analysis of failures in order to prevent avoidable mistakes. As a result, critical and unbiased thinking is essential and all the more so in the current state of the information landscape. This is something Knovel specifically strives to improve for the communities we serve. 

Knovel – a reference platform I’ve significantly contributed to – was initially built for practising engineers. Our early realisation was that the biggest obstacle for engineers in accessing the best available information wasn’t a lack of resources, but barriers such as insufficient digitalisation, technological hurdles, and ambiguous usage rights. Nowadays, the challenge has evolved: there’s an overload of online information, emerging yet unreliable sources like certain chatbots, and a persistently fragmented information landscape.  

How is Knovel used in engineering education? Can you share some insights on how to make the most of it? 

Knovel is distinguished by its extensive network of over 165 content partners worldwide, offering a breadth of trusted perspectives to meet the needs of a range of engineering information challenges. It’s an invaluable tool for students, especially those in project-based learning programs during their Undergraduate and Master’s studies. These students are on the cusp of facing real-world engineering challenges, and Knovel exposes them to the information practices of professional engineers. 

The platform is adept at introducing students to the research methodologies and information sources that a practising engineer would utilise. It helps them understand how professionals in their field gather insights, evaluate information, and engage in the creative process of problem-solving. While Knovel includes accessible introductory content, it progressively delves into more advanced topics, helping students grasp the complexities of decision-making in engineering. This approach makes Knovel an ideal companion for students transitioning from academic study to professional engineering practice. 

How is the tool used by educators? 

For educators, the tool offers support starting in the foundational years of teaching, covering all aspects of project-based learning and beyond. It is also an efficient way for faculty to remain up-to-date with the latest information and data on key issues. Ultimately, it is educators who have the challenge of guiding students towards reputable, suitable, traceable information. In doing so, educators are helping students to understand that where they gather information, and how they use it, is in itself an ethical issue. 

To learn more about the competence of information literacy check out our guidance article, Why information literacy is an ethical issue in engineering.

Knovel for Higher Education is an Elsevier product. As a publisher-neutral platform, Knovel helps engineering students explore foundational literature with interactive tools and data. 

46% of EPC members already have access to Knovel. To brainstorm how you can make the best use of Knovel in your classroom, please contact: Susan Watson, susan.watson@elsevier.com.  

Faculty and students can check their access to Knovel using their university email address at the following link: Account Verification – Knovel

Get Knovel to accelerate R&D, validate designs and prepare technical professionals. Innovate in record time with multidisciplinary knowledge you can trust: Knovel: Engineering innovation in record time

 

This blog is also available here.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Author: James E. Harper, Senior Product Manager (Knovel /Elsevier).

Keywords: Information literacy; digital literacy; misleading information; source and data reliability; ethical behaviour; sustainability. 

Who is this article for?: This article should be read by educators at all levels in higher education who wish to integrate technical information literacy into the engineering and design curriculum or module design. It will also help to provide students, particularly those embarking on Bachelor’s or Master’s research projects, with the integrated skill sets that employers are looking for, in particular, the ability to critically evaluate information. 

 

Introduction:

In an era dominated by digital information, engineering educators face the critical challenge of preparing students not just in technical skills, but in navigating the complex digital landscape with an ethical compass. This article explores how integrating information and digital literacy into engineering education is not only essential for fostering ethical behaviour but also crucial for ensuring sustainability in engineering practices. 

The intertwined nature of information and digital literacy in engineering is undeniable. Engineering practitioners need to be able to select and critically assess the reliability of the information sources they use to ensure they comply with ethical practice.  The Engineering Council and Royal Academy of Engineering’s Joint Statement of Ethical Principles underscores the need for accuracy and rigour, a core component of these literacies. Faculty members play a pivotal role in cultivating these skills, empowering students and practitioners to responsibly source and utilise information. 

 

The challenge of information overload:

One of the challenges facing trained engineers, engineering faculty and students alike is that of accessing, critically evaluating, and using accurate and reliable information.  

A professional engineer needs to gather insights and information to solve problems, deliver projects, and drive innovation. This involves undertaking as much research as possible: looking at case-studies, standards, best practices, and examples that will support or disprove what they think is the best approach. In a profession where the analysis of failures is a core competence, critical, dispassionate thinking is vital.  In fact, to be digitally literate, an ethically responsible engineer must know how to access, evaluate, utilise, manage, analyse, create, and interact using digital resources (Martin, 2008). 

Students, while adept at online searching, often struggle with assessing the credibility of sources, particularly information gleaned on social media, especially in their early academic years. This scenario necessitates faculty guidance in discerning reputable and ethical information sources, thereby embedding an ethical approach to information use early in their professional development. 

 

Accuracy and rigour:

Acquisition of ‘information literacy’ contributes to compliance with the Statement of Ethical Principles in several ways. It promotes the ‘accuracy and rigour’ essential to engineering. It guarantees the basis and scope of engineering expertise and reliability so that engineers effectively contribute to the well-being of society and its safety and understand the limits of their expertise. It also contributes to promoting ‘respect for the environment and public good’, not just by ensuring safety in design, drawing up safety standards and complying with them, but also by integrating the concept of social responsibility and sustainability into all projects and work practices. In addition, developing students’ capacity to analyse and assess the accuracy and reliability of environmental data enables them to recognise and avoid ‘green-washing’, a growing concern for many of them. 

 

Employability:

In the workplace, the ability to efficiently seek out relevant information is invaluable. In a project-based, problem-solving learning environment students are often confronted with the dilemma of how to refine their search to look for the right level of information from the very beginning of an experiment or research project. By acquiring this ‘information literacy’ competence early on in their studies they find themselves equipped with skills that are ‘workplace-ready’. For employers this represents a valuable competence and for students it constitutes an asset for their future employability. 

 

Tapping into specialised platforms:

In 2006 the then-CEO of Google, Eric Schmidt famously said “Google is not a truth machine”, and the recent wave of AI-powered chatbots all come with a stark disclaimer that they “may display incorrect or harmful information”, and “can make mistakes. Consider checking important information.”  Confronted with information overload and the difficulty of sifting through non-specialised and potentially unreliable material provided by major search engines, students and educators need to be aware of the wealth of reliable resources available on specialised platforms. For example, Elsevier’s engineering-focused, purpose-built platform, Knovel, offers trustworthy, curated engineering content from a large variety of providers. By giving students access to the same engineering resources and tools as professionals in the field it enables them to incorporate technical information into their work and provides them with early exposure to the industry standard. For educators, it offers support for the foundational years of teaching, covering all aspects of problem-based learning and beyond. It is also an efficient way of remaining up-to-date with the latest information and data on key issues. The extensive range of information and data available equips students and engineers with the ability to form well-rounded, critical perspectives on the various interests and power dynamics that play a role in the technical engineering challenges they endeavour to address. 

 

Conclusion:

By embedding information and digital literacy into the fabric of engineering education (such as by using this case study), we not only promote ethical behaviour but also prepare students for the challenges of modern engineering practice. These skills are fundamental to the ethical and sustainable advancement of the engineering profession. 

 

Knovel for Higher Education is an Elsevier product. As a publisher-neutral platform, Knovel helps engineering students explore foundational literature with interactive tools and data.  

46% of EPC members already have access to Knovel.  If you don’t currently have access but would like to try Knovel in your teaching or to brainstorm how you can make the best use of Knovel in your classroom, please contact: Susan Watson,  susan.watson@elsevier.com. Check out this useful blog post from James Harper on exactly that topic here.

Faculty and students can check their access to Knovel using their university email address at the following link: Account Verification – Knovel

 

References:

 

Additional Resources:

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Paola Seminara (Edinburgh Napier University); Alasdair Reid (Edinburgh Napier University).

Topic: Sustainable materials  in construction.

Engineering disciplines: Civil engineering; Manufacturing; Construction.

Ethical issues: Sustainability; Respect for the environment; Future generations; Societal impact; Corporate Social Responsibility.

Professional situations: EDI; Communication; Conflicts with leadership/management; Quality of work; Personal/professional reputation.

Educational level: Intermediate.

Educational aim: Practising Ethical Analysis: engaging in a process by which ethical issues are defined, affected parties and consequences are identified, so that relevant moral principles can be applied to a situation in order to determine possible courses of action.

 

Learning and teaching notes:

This case involves an early-career consultant engineer working in the area of sustainable construction. She must negotiate between the values that she, her employer, and her client hold in order to balance sustainability goals and profit. The summary involves analysis of personal values and technical issues, and parts one and two bring in further complications that require the engineer to decide how much to compromise her own values.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in two parts. If desired, a teacher can use the Summary and Part one in isolation, but Part two develops and complicates the concepts presented in the Summary and Part one to provide for additional learning. The case allows teachers the option to stop at multiple points for questions and / or activities as desired.

Learners have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

News articles:

Business:

Journal articles:

Educational institutions:

Citizen engagement organisation:

Professional organisation:

NGOs:

 

Suggested pre-reading:

Learners and teachers might benefit from pre-reading the above resources about EDI and enacting global responsibility, as well as introductory material on construction with mass timber such as information from Transforming Timber or the “How to Build a Wood Skyscraper” video.

 

Summary:

Originally from rural Pakistan, Anika is a construction engineer who has recently finished her postgraduate degree, having been awarded a fully funded scholarship. During her studies, Anika was introduced to innovative projects using mass timber and off-site methods of construction. After completing her studies, she was inspired to start her own consultancy practice in the UK, aiming to promote the use of sustainable materials within the construction industry.

James is the director of a well-established, family-owned architectural firm, originally started by his great-grandfather who was also a prominent societal figure. In the last year, James and his colleagues have sought to develop a sustainability policy for the firm. A key feature of this new policy is a commitment to adopt innovative, sustainable construction solutions wherever possible. James has been contacted by an important client who wants to commission his firm to work on a new residential development.

James first met Anika at university when they were both studying for the same postgraduate degree. Having a high regard for Anika’s capability and professionalism, James contacts Anika to propose working together to develop a proposal for the new residential development.

James hopes that Anika’s involvement will persuade the client to select construction solutions that are aligned with the new sustainability policy adopted by his firm. However, the important client has a reputation for prioritising profit over quality, and openly admits to being sceptical about environmental issues.

Anika schedules a meeting with the client to introduce herself and discuss some initial ideas for the project.

 

Optional STOP for questions and activities:

1. Discussion: Personal values – What are the different personal values for Anika, James, and the client? How might they conflict with each other?

2. Activity: Professional communication – Elevator pitch activity part 1 – Working in groups of 2-3 and looking at the three different stakeholders’ personal values, each group will create a persuasive pitch of 1 minute used by Anika to convince the client to focus on sustainability.

3. Activity: Technical Analysis – Assemble a bibliography of relevant projects using mass timber and off-site methods of construction, and identify the weaknesses and strengths of these projects in terms of sustainability and long- and short-term costs and benefits.

4. Activity:  Professional communication – Elevator pitch activity part 2 – After conducting your technical analysis, work in groups of 2-3 to revise your elevator pitch and role play the meeting with the client. How should Anika approach the meeting?

 

Dilemma – Part one:

After the first meeting, the client expresses major concerns about Anika’s vision. Firstly, the client states that the initial costings are too high, resulting in a reduced profit margin for the development. Secondly, the client has serious misgivings about the use of mass timber, citing concerns about fire safety and the durability of the material.

Anika is disheartened at the client’s stance, and is also frustrated by James, who has a tendency to contradict and interrupt her during meetings with the client. Anika is also aware that James has met with the client on various occasions without extending the invitation to her, most notably a drinks and dinner reception at a luxury hotel. However, despite her misgivings, Anika knows that being involved in this project will secure the future of her own fledgling consulting company in the short term – and therefore, reluctantly, suspects she will have to make compromises.

 

Optional STOP for questions and activities:

1. Discussion: Leadership and Communication – Which global responsibilities does Anika face as an engineer? Are those personal or professional responsibilities, or both? How should Anika balance her ethical duties, both personal and professional, and at the same time reach a decision with the client?

2. Activity: Research – Assemble a bibliography of relevant projects where mass timber has been used. How might you design a study to evaluate its structural and environmental credentials? What additional research needs to be conducted in order for more acceptance of this construction method?

3. Activity: Wider impact – Looking at Anika’s idea of using mass timber and off-site methods of construction, students will work in groups of 3-4 to identify the values categories of the following capital models: Natural, Social, Human, Manufactured and Financial.

4. Activity: Equality, Diversity, and Inclusion – Map and analyse qualities and abilities in connection with women and how these can have a positive and negative impact in the construction industry.

5. Discussion: Leadership and Communication – Which are the competitive advantages of women leading sustainable businesses and organisations? Which coping strategy should Anika use for her working relationship with James?

 

Dilemma – Part two:

Despite some initial misgivings, the client has commissioned James and Anika to work on the new residential development. Anika has begun researching where to locally source mass timber products. During her research, Anika discovers a new off-site construction company that uses homegrown mass timber. Anika is excited by this discovery as most timber products are imported from abroad, meaning the environmental impact can be mitigated.

 

Optional STOP for questions and activities:

1. Activity: Environmental footprint – Research the Environmental Product Declaration of different construction materials and whole life carbon assessment.

2. Discussion: Is transportation the only benefit of using local resources? Which other values (Natural, Social, Human, Manufactured and Financial) can be maximised with the use of local resources? How should these values be weighted?

3. Discussion: Professional responsibility – How important is Corporate Social Responsibility (CSR) in Construction? How could the use of local biogenic materials and off-site methods of construction be incorporated into a strategic CSR business plan?

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.


Author:
Dr Gill Lacey (Teesside University).

Topic: Maintenance of an offshore wind farm.

Engineering disciplines: Mechanical; Energy.

Ethical issues: Sustainability; Risk.

Professional Situations: Public health and safety; Quality of work; Conflicts with leadership/management.

Educational level: Beginner.

Educational aim: Becoming Ethically Aware: determining that a single situation can be considered from a ethical point of view.

 

Learning and teaching notes:

The case is based on a genuine challenge raised by a multinational energy company that operates an offshore wind farm in the North Sea. It involves three professional engineers responsible for various aspects of the project to negotiate elements of safety, risk, environmental impact, and costs, in order to develop a maintenance plan for the wind turbine blades.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

This case is presented in two parts. In the first part, the perspectives and responsibilities of the three engineers are outlined so that students can determine what professional and ethical responsibilities are inherent in their roles. In the second part, a scenario is developed that puts the roles into potential conflict. Students then have the opportunity to work through a real-world brief that requires them to negotiate in order to present a solution to management. Teachers can choose to use Part one in isolation, or some or all of Part two to expand on the issues in the case. The case allows teachers the option to stop at multiple points for questions and / or activities, as desired.

Learners have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

Professional organisations:

Business:

Journal articles:

 

Dilemma – Part one:

Offshore wind has huge benefits to the electricity industry as a renewable, low carbon resource.  The size and scale of the turbines, together with the remoteness – the wind farm referred to in this case is 200 km from shore – are a problem. However, it is a rapidly maturing industry and many of the issues around accessibility during installation have been solved. A wind farm is expected to generate for twenty years and so a system of inspection and maintenance needs to be put in place. At the same time, the environmental impact of industrial activity (including ongoing maintenance and repairs) needs to be managed in order to mitigate risks to ecosystem resources and services provided by the open sea.

In this wind farm there are one hundred turbines, each with three blades. The blades are 108 m long. Clearly, they need to be kept in good condition. However, inspecting the blades is a difficult and time consuming job.

There are three engineers that are responsible for various aspects of maintenance of the wind turbine blades. They are:

1. Blade engineer: My job is to make sure the blades are in good condition so that the wind farm operates as it was designed and generates as much power as possible. I am responsible for:

2. Health and safety engineer: My job is to make sure that the technicians who inspect and maintain the turbine blades are at minimal risk. I need to ensure compliance with:

3. Environmental engineer: My job is to ensure that the ecosystem is damaged as little as possible during turbine inspection and maintenance, and to rectify as best as possible any adverse effects that are incurred. After all, wind power is considered to be “green” energy and so wind farms should do as little damage to the environment as possible. This work helps:

 

Optional STOP for questions and activities:

1. Discussion: What sort of instances might cause damage to the turbine blades? (Possible answers: bird strike, collision with a vessel, storm, ice etc.)

2. Discussion: What problems might a damaged blade cause? (Possible answers: a damaged blade cannot generate properly; it might unbalance the other two blades until the whole turbine is affected. If a blade were to come loose it could strike another turbine blade, a vessel, sea creatures etc.)

3. Activity: Research how blade inspection is done. (Answer: a combination of photos from drones and reports from crew who need to use rope access to take a close look.)

a. If a drone is used, what issues might the drone have? (Answers: needs to be operated from a nearby vessel; weather (wind!); getting good resolution photos from a vibrating and moving drone; energy (battery) to power the drone.)

b. If a technician goes onsite, what issues are there with rope access? (Answers: time consuming; dangerous; can only be done in good weather; have to stop the turbine to access; training the inspection team; recording the findings.)

4. Discussion: What competing values or motivations might conflict in this scenario? Explain what constraints each engineer might be operating under and the potential conflicts between the roles.

5. Activity: Research what health and safety, environmental, and legal policies affect offshore wind farms. If they are in the open sea, which country’s laws are applied? Who is responsible for maintaining ecosystem health in the open sea? How are harms identified and mitigated?

 

Dilemma – Part two:

So, the blade engineer wants maintenance done effectively, with as little down time as possible; the H&S engineer wants it done safely, with as little danger to crew as possible; while the environmental engineer wants it done with as little damage to the ecosystem as possible. These three people must together develop an inspection plan that will be approved by upper management, who are largely driven by profitability – limited downtime in maintenance means increased profits as well as more energy delivered to customers.

 

Optional STOP for questions and activities:

The students are then presented with a brief that gives some background to the wind farms and the existing inspection regime. The brief is structured to allow engineering design, engineering drawing and technical research to take place alongside consideration of potential ethical dilemmas.

Brief: In teams of three, where each team member is assigned a different role outlined above (blade engineer, health and safety engineer, environmental engineer), propose a feasible method for blade inspection that:

Aspects to consider:

Teachers could task teams to work together to:

The pitch could include details of:

 

1. Activity: Working in groups, consider possible solutions:

a. Explore 2 or 3 alternatives to answer the need or problem, identifying the ethical concerns in each.

b. Analyse the alternative solutions to identify potential benefits, risks, costs, etc.

c. Justify the proposed solution.

 (Apart from the design process, this activity allows some discussion over the choice of solution. Looking at more than one allows the quieter students to speak out and justify their thinking.)

2. Activity: Working in groups, present a solution that consists of one or more of the following:

a. Make a CAD or drawn prototype.

b. Make a physical or 3D model.

c. Create a poster detailing the solution which could include technical drawings.

d. Presentation.

 

Students will be assessed according to:

a. Quality of final solution

b. Construction and testing of model

c. Innovation and originality

d. Communication skills

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Dr Yujia Zhai (University of Hertfordshire); Associate Professor Scarlett Xiao (University of Hertfordshire). 

Topic: Data security of industrial robots.  

Disciplines: Robotics; Data; Internet of Things. 

Ethical issues: Safety; Health; Privacy; Transparency. 

Professional situations: Rigour; Informed consent; Misuse of data. 

Educational level: Intermediate. 

Educational aim: Gaining ethical knowledge. Knowing the sets of rules, theories, concepts, frameworks, and statements of duty, rights, or obligations that inform ethical attitudes, behaviours, and practices. 

 

Learning and teaching notes: 

This case study involves an engineer hired to develop and install an Industrial Internet of Things (IIoT) online machine monitoring system for a manufacturing company. The developments include designing the infrastructure of hardware and software, writing the operation manuals and setting policies. The project incorporates a variety of ethical components including law and policy, stakeholders, and risk analysis. 

This case study addresses three of the themes from the Accreditation of Higher Education Programmes fourth edition (AHEP4): Design and Innovation (significant technical and intellectual challenges commensurate the level of study), the Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools, and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37. 

The dilemma in this case is presented in three parts. If desired, a teacher can use Part one in isolation, but Part two and Part three develop and complicate the concepts presented in Part one to provide for additional learning. The case study allows teachers the option to stop at multiple points for questions and/or activities as desired. 

Learners have the opportunity to: 

Teachers have the opportunity to:  

 

Learning and teaching resources: 

Professional organisations: 

Legal regulations: 

UN agency: 

Educational resource: 

Government sites: 

 Educational institutions: 

 

Summary: 

IIoT is a new technology that can provide accurate condition monitoring and predict component wear rates to optimise machine performance, thereby improving the machining precision of the workpiece and reducing the production cost.   

Oxconn is a company that produces auto parts. The robotic manipulators and other automation machines on the production line have been developed at considerable cost and investment, and regular production line maintenance is essential to ensure its effective operation. The current maintenance scheme is based on routine check tests which are not reliable and efficient. Therefore Oxconn has decided to install an IIoT-based machine condition monitoring system. To achieve fast responses to any machine operation issues, the machine condition data collected in real time will be transferred to a cloud server for analysis, decision making, and predictive maintenance in the future. 

 

Dilemma – Part one – Data protection on customers’ machines:

You are a leading engineer who has been hired by Oxconn to take charge of the project on the IIoT-based machine monitoring system, including designing the infrastructure of hardware and software, writing the operation manuals, setting policies, and getting the system up and running. With your background in robotic engineering and automation, you are expected to act as a technical advisor to Oxconn and liaise with the Facilities, Security, Operation, and Maintenance departments to ensure a smooth deployment. This is the first time you have worked on a project that involves real time data collection. So as part of your preparation for the project, you need to do some preliminary research as to what best practices, guidance, and regulations apply. 

 

Optional STOP for questions and activities: 

1. Discussion: What are the legal issues relating to machine condition monitoring? Machines’ real-time data allows for the identification of production status in a factory and is therefore considered as commercial data under GDPR and the Data Protection Act (2018). Are there rules specifically for IIoT, or are they the same no matter what technology is being used? Should IIoT regulations differ in any way? Why? 

2. Discussion: Sharing data is a legally and ethically complex field. Are there any stakeholders with which the data could be shared? For instance, is it acceptable to share the data with an artificial intelligence research group or with the public? Why, or why not? 

3. Discussion: Under GDPR, individuals must normally consent to their personal data being processed. For machine condition data, how should consent be handled in this case? 

4. Discussion: What ethical codes relate to data security and privacy in an IIoT scenario?  

5. Activity: Undertake a technical activity that relates to how IIoT-based machine monitoring systems are engineered. 

6. Discussion: Based on your understanding of how IIoT-based machine monitoring systems are engineered, consider what additional risks, and what kind of risks (such as financial or operational), Oxconn might incur if depending on an entirely cloud-based system. How might these risks be mitigated from a technical and non-technical perspective? 

 

Dilemma – Part two – Computer networks security issue brought by online monitoring systems:

The project has kicked off and a senior manager requests that a user interface (UI) be established specifically for the senior management team (SMT). Through this UI, the SMT members can have access to all the real-time data via their computers or mobiles and obtain the analysis result provided by artificial intelligence technology. You realise this has implications on the risk of accessing internal operating systems via the external information interface and networks. So as part of your preparation for the project, you need to investigate what platforms can be used and what risk analysis must be taken in implementation. 

 

Optional STOP for questions and activities: 

The following activities focus on macro-ethics. They address the wider ethical contexts of projects like the industrial data acquisition system. 

1. Activity: Explore different manufacturers and their approaches to safety for both machines and operators. 

2. Activity: Technical integration – Undertake a technical activity related to automation engineering and information engineering. 

3. Activity: Research what happens with the data collected by IIoT. Who can access this data and how can the data analysis module manipulate the data?  

4. Activity: Develop a risk management register, taking considerations of the findings from Activity 3 as well as the aspect of putting in place data security protocols and relevant training for SMT. 

5. Discussion/activity: Use information in the Ethical Risk Assessment guide to help students consider how ethical issues are related to the risks they have just identified. 

6. Discussion: In addition to cost-benefit analysis, how can the ethical factors be considered in designing the data analysis module? 

7. Activity: Debate the appropriateness of installing and using the system for the SMT. 

8. Discussion: What responsibilities do engineers have in developing these technologies? 

 

Dilemma – Part three – Security breach and legal responsibility: 

At the beginning of operation, the IIoT system with AI algorithms improved the efficiency of production lines by updating the parameters in robot operation and product recipes automatically. Recently, however, the efficiency degradation was observed, and after investigation, there were suspicions that the rules/data in AI algorithms have been subtly changed. Developers, contractors, operators, technicians and managers were all brought in to find out what’s going on. 

 

Optional STOP for questions and activities: 

1. Discussion: If there has been an illegal hack of the system, what might be the motive of cyber criminals?   

2. Discussion: What are the impacts on company business? How could the impact of cyber-attacks on businesses be minimised?

3. Discussion: How could threats that come from internal employees, vendors, contractors or partners be prevented?

4. Discussion: When a security breach happens, what are the legal responsibilities for developers, contractors, operators, technicians and managers? 

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Author: Dr J.L. Rowlandson (University of Bristol).

Topic: Home heating in the energy transition. 

Engineering disciplines: Chemical; Civil; Mechanical; Energy. 

Ethical issues: Sustainability; Social responsibility. 

Professional situations: Public health and safety; Conflicts of interest; Quality of work; Conflicts with leadership/management; Legal implication. 

Educational level: Intermediate. 

Educational aim: Becoming Ethically Sensitive: being broadly cognizant of ethical issues and having the ability to see how these issues might affect others. 

 

Learning and teaching notes: 

This case study considers not only the environmental impacts of a clean technology (the heat pump) but also the social and economic impacts on the end user. Heat pumps form an important part of the UK government’s net-zero plan. Our technical knowledge of heat pump performance can be combined with the practical aspects of implementing and using this technology. However, students need to weigh the potential carbon savings against the potential economic impact on the end user, and consider whether current policy incentivises consumers to move towards clean heating technologies.  

This case study offers students an opportunity to practise and improve their skills in making estimates and assumptions. It also enables students to learn and practise the fundamentals of energy pricing and link this to the increasing issue of fuel poverty. Fundamental thermodynamics concepts, such as the second law, can also be integrated into this study.  

This case study addresses two of the themes from the Accreditation of Higher Education Programmes fourth edition (AHEP4): The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37. 

The dilemma in this case is presented in six parts. If desired, a teacher can use the Summary and Part one in isolation, but Parts two to six develop and complicate the concepts presented in the Summary and Part one to provide for additional learning. The case study allows teachers the option to stop at multiple points for questions and/or activities, as desired. 

Learners have the opportunity to: 

Teachers have the opportunity to: 

 

Learning and teaching resources: 

Open access textbooks: 

Journal articles: 

Educational institutions: 

Business: 

Government reports: 

Other organisations: 

Stakeholder mapping: 

 

Summary – Heating systems and building requirements: 

You are an engineering consultant working for a commercial heat pump company. The company handles both the manufacture and installation of heat pumps. You have been called in by a county council to advise and support a project to decarbonise both new and existing housing stock. This includes changes to social housing (either directly under the remit of the council or by working in partnership with a local housing association) and also to private housing, encouraging homeowners and landlords to move towards net zero emissions. In particular, the council is interested in the installation of clean heating technologies with a focus on heat pumps, which it views as the most technologically-ready solution. Currently most heating systems rely on burning natural gas in a boiler to provide heat. By contrast, a heat-pump is a device that uses electricity to extract heat from the air or ground and transfer it to the home, avoiding direct emission of carbon dioxide.  

The council sets your first task of the project as assessing the feasibility of replacing the existing gas boiler systems with heat pumps in social housing. You are aware that there are multiple stakeholders involved in this process you need to consider, in addition to evaluating the suitability of the housing stock for heat pump installation.  

 

Optional STOP for questions and activities: 

1. Discussion: Why might the council have prioritised retrofitting the social housing stock with heat pumps as the first task of the project? How might business and ethical concerns affect this decision?  

2. Activity: Use stakeholder mapping to determine who are the main stakeholders in this project and what are their main priorities? In which areas will these stakeholders have agreements or disagreements? What might their values be, and how do those inform priorities?  

3. Discussion: What key information about the property is important for choosing a heating system? What does the word feasibility mean and how would you define it for this project? 

4. Activity: Research the Energy Performance Certificate (EPC):  what are the main factors that determine the energy performance of a building?  

5. Discussion: What do you consider to be an ‘acceptable’ EPC rating? Is the EPC rating a suitable measure of energy efficiency? Who should decide, and how should the rating be determined?  

 

Technical pre-reading for Part one: 

It is useful to introduce the thermodynamic principles on which heat pumps operate in order to better understand the advantages and limitations when applying this engineering technology in a real-world situation. A heat pump receives heat (from the air, ground, or water) and work (in the form of electricity to a compressor) and then outputs the heat to a hot reservoir (the building you are heating). We recommend covering: 

An online, open-source textbook that covers both topics is Applications of Thermodynamics – Heat Pumps & Refrigerators. 

 

Dilemma – Part one – Considering heat pump suitability: 

You have determined who the main stakeholders are and how to define the project feasibility. A previous investigation commissioned by the council into the existing housing stock, and one of the key drivers for them to initiate this project, has led them to believe that most properties will not require significant retrofitting to make them suitable for heat pump installation.  

 

Optional STOP for question and activities: 

1. Activity: Research how a conventional gas boiler central heating system works. How does a heat pump heating system differ? What heat pump technologies are available? What are the design considerations for installing a heat pump in an existing building? 

 

Dilemma – Part two – Inconsistencies: 

You spot some inconsistencies in the original investigation that appear to have been overlooked. On your own initiative, you decide to perform a more thorough investigation into the existing housing stock within the local authority. Your findings show that most of the dwellings were built before 1980 and less than half have an EPC rating of C or higher. The poor energy efficiency of the existing housing stock causes a potential conflict of interest for you: there are a significant number of properties that would require additional retrofitting to ensure they are suitable for heat pump installation. Revealing this information to the council at this early stage could cause them to pull out of the project entirely, causing your company to lose a significant client. You present these findings to your line manager who wants to suppress this information until the company has a formal contract in place with the council.  

 

Optional STOP for question and activities: 

1. Discussion: How should you respond to your line manager? Is there anyone else you can go to for advice? Do you have an obligation to reveal this information to your client (the council) when it is they who overlooked information and misinterpreted the original study? 

2. Activity: An example of a factor that causes a poor EPC rating is how quickly the property loses heat. A common method for significantly reducing heat loss in a home is to improve the insulation. Estimate the annual running cost of using an air-source heat pump in a poorly-insulated versus a well-insulated home to look at the potential financial impact for the tenant (example approach shown in the Appendix, Task A). 

3. Discussion: What recommendations would you make to the council to ensure the housing is heat-pump ready? Would your recommendation change for a new-build property? 

 

Dilemma – Part three – Impact of energy costs on the consumer: 

Your housing stock report was ultimately released to the council and they have decided to proceed, though for a more limited number of properties. The tenants of these dwellings are important stakeholders who are ultimately responsible for the energy costs of their properties. A fuel bill is made up of the wholesale cost of energy, network costs to transport it, operating costs, taxes, and green levies. Consumers pay per unit of energy used (called the unit cost) and also a daily fixed charge that covers the cost of delivering energy to a home regardless of the amount of energy used (called the standing charge). In the UK, currently the price of natural gas is the main driver behind the price of electricity; the unit price of electricity is typically three to four times the price of gas. 

Your next task is to consider if replacing the gas boiler in a property with a heat pump system will have a positive or negative effect on the running costs.  

 

Optional STOP for questions and activities: 

1. Activity: Estimate the annual running cost for a property when using a heat pump versus a natural gas boiler (see Appendix Task B for an example approach). 

2. Discussion: Energy prices are currently rising and have seen drastic changes in the UK over the past year. The lifetime of a new heat pump system is around 20 years. How would rising gas and electric prices affect the tenant? Does this impact the feasibility of using a gas boiler versus a heat pump? How can engineering knowledge and expertise help inform pricing policies? 

 

Dilemma – Part four – Tenants voice concerns: 

After a consultation, some of the current tenants whose homes are under consideration for heat pump installation have voiced concerns. The council is planning to install air-source heat pumps due to their reduced capital cost compared to a ground-source heat pump. The tenants are concerned that the heat pump will not significantly reduce their fuel bills in the winter months (when it is most needed) and instead could increase their bills if the unit price and standing charge for electricity continue to increase. They want a guarantee from the council that their energy bills will not be adversely affected. 

 

Optional STOP for questions and activities: 

1. Discussion: Why would air-source heat pumps be less effective in winter? What are the potential effects of increased energy bills on the tenants? How much input should the tenants have on the heating system in their rented property? 

2. Discussion: Do the council have any responsibility if the installation does result in an increased energy bill in the winter for their tenants? Do you and your company have any responsibility to the tenants?  

 

Dilemma – Part five – The council consultation: 

The council has hosted an open consultation for private homeowners within the area that you are involved in. They want to encourage owners of private dwellings to adopt low-carbon technologies and are interested in learning about the barriers faced and what they can do to encourage the adoption of low carbon-heating technologies. The ownership of houses in the local area is similar to the overall UK demographic: around 20% of dwellings are in the social sector (owned either by the local authority or a housing association), 65% are privately owned, and 15% are privately rented.  

 

Optional STOP for questions and activities: 

1. Activity: Estimate the lifetime cost of running an air-source heat pump and ground-source heat pump versus a natural gas boiler. Include the infrastructure costs associated with installation of the heating system (see Appendix Task C for an example approach). This can be extended to include the impact of increasing energy prices.  

2. Activity: Research the policies, grants, levies, and schemes available at local and national levels that aim to encourage uptake of net zero heating. 

3. Discussion: From your estimations and research, how suitable are the current schemes? What recommendations would you make to improve the uptake of zero carbon heating? 

 

Dilemma – Part six – Recommendations: 

Energy costs and legislation are important drivers for encouraging homeowners and landlords to adopt clean heating technologies. There is a need to weigh up potential cost savings with the capital cost associated with installing a new heat system. Local and national policies, grants, levies, and bursaries are examples of tools used to fund and support adoption of renewable technologies. Currently, an environmental and social obligations cost, known as the ‘green levies,’ are added to energy bills which contribute to a mixture of social and environmental energy policies (including, for example, renewable energy projects, discounts for low-income households, and energy efficiency improvements).  

Your final task is to think more broadly on encouraging the uptake of low-carbon heating systems in private dwellings (the majority of housing in the UK) and to make recommendations on how both councils locally and the government nationally can encourage uptake in order to reduce carbon emissions.  

 

Optional STOP for questions and activities: 

1. Discussion: In terms of green energy policy, where does the ethical responsibility lie –  with the consumer, the local government, or the national government?  

2. Discussion: Should the national Government set policies like the green levy that benefit the climate in the long-term but increase the cost of energy now?  

3. Discussion: As an employee of a private company, to what extent is the decarbonisation of the UK your problem? Do you or your company have a responsibility to become involved in policy? What are the advantages or disadvantages to yourself as an engineer?  

 

Appendix: 

The three tasks that follow are designed to encourage students to practise and improve their zeroth order approximation skills (for example a back of the envelope calculation). Many simplifying assumptions can be made but they should be justified.  

Task A: Impact of insulation 

Challenge: Estimate the annual running cost for an air-source heat pump in a poorly insulated home. Compare to a well-insulated home.  

Base assumptions around the heat pump system and the property being heated can be researched by the student as a task or given to them. In this example we assume:  

Example estimation: 

1. Estimate the overall heat loss for a poorly- and well-insulated property.

Note: heat loss is greater in the poorly insulated building.

 

 2. Calculate the work input for the heat pump.  

Assumption: heat pump matches the heat loss to maintain a consistent temperature.

 Note: a higher work input is required in the poorly insulated building to maintain a stable temperature.

 

3. Determine the work input over a year. 

Assumption: heat pump runs for 8 hours per day for 365 days.

 

4. Determine the running cost 

For an electricity unit price of 33.8 p per kWh.

 

Note: running cost is higher for the poorly insulated building due to the higher work input required to maintain temperature. 

 

Task B: Annual running cost estimation 

Challenge: Estimate the annual running cost for a property when using a heat pump versus a natural gas boiler.  

Base assumptions around the boiler system, heat pump system, and property can be researched by the student as a task or given to them. In this example we assume: 

Energy tariffs (correct at time of writing) for the domestic consumer including the energy price guarantee discount: 

Domestic energy tariffs 
Electric standing charge  51.0p per day 
Unit price of electricity  33.8p per kWh 
Gas standing charge  26.8p per kWh 
Unit price of gas  10.4p per kWh 

 

Example estimation: 

1. Calculate the annual power requirement for each case. 

Assumed heating requirement is 15,000 kWh for the year. 

2. Calculate the annual cost for each case: 

Note: the higher COP of the ground-source heat pump makes this the more favourable option (dependent on the fuel prices).  

 

Task C: Lifetime cost estimation  

Challenge: Estimate the total lifetime cost for a property when using a heat pump versus a natural gas boiler.  

Base assumptions around the boiler system, heat pump system, and property can be researched by the student as a task or given to them. In this example we assume: 

Energy tariffs (correct at time of writing) for the domestic consumer including the energy price guarantee discount: 

Domestic energy tariffs 
Electric standing charge  51.0p per day 
Unit price of electricity  33.8p per kWh 
Gas standing charge  26.8p per kWh 
Unit price of gas  10.4p per kWh 

 

1. Calculate the lifetime running cost for each case.

 

2. Calculate the total lifetime cost for each case.

 

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Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Case enhancement: Facial recognition for access and monitoring

Activity: Prompts to facilitate discussion activities. 

Author: Sarah Jayne Hitt, Ph.D. SFHEA (NMITE, Edinburgh Napier University).

 

Overview:

There are several points in this case during which an educator can facilitate a class discussion about relevant issues. Below are prompts for discussion questions and activities that can be used. These correspond with the stopping points outlined in the case. Each prompt could take up as little or as much time as the educator wishes, depending on where they want the focus of the discussion to be. The discussion prompts for Dilemma Part three are already well developed in the case study, so this enhancement focuses on expanding the prompts in Parts one and two.

 

Dilemma Part one – Discussion prompts:

1. Legal Issues. Give students ten minutes to individually or in groups do some online research on GDPR and the Data Protection Act (2018). In either small groups or as a large class, discuss the following prompts. You can explain that even if a person is not an expert in the law, it is important to try to understand the legal context. Indeed, an engineer is likely to have to interpret law and policy in their work. These questions invite critical thinking and informed consideration, but they do not necessarily have “right” answers and are suggestions that can help get a conversation started.

a. Are legal policies clear about how images of living persons should be managed when they are collected by technology of this kind?

b. What aspects of these laws might an engineer designing or deploying this system need to be aware of?

c. Do you think these laws are relevant when almost everyone walking around has a digital camera connected to the internet?

d. How could engineers help address legal or policy gaps through design choices?

2. Sharing Data. Before entering into a verbal discussion, either pass out the suggested questions listed in the case study on a worksheet or project on a screen. Have students spend five or ten minutes jotting down their personal responses. To understand the complexity of the issue, students could even create a quick mind map to show how different entities (police, security company, university, research group, etc.) interact on this issue. After the students spend some time in this personal reflection, educators could ask them to pair/share—turn to the person next to them and share what they wrote down. After about five minutes of this, each pair could amalgamate with another pair, with the educator giving them the prompt to report back to the full class on where they agree or disagree about the issues and why.

3. GDPR Consent. Before discussing this case particularly, ask students to describe a situation in which they had to give GDPR consent. Did they understand what they were doing, what the implications of consent are, and why? How did they feel about the process? Do they think it’s an appropriate system? This could be done as a large group, small group, or through individual reflection. Then turn the attention to this case and describe the change of perspective required here. Now instead of being the person who is asked for consent, you are the person requiring consent. Engineers are not lawyers, but engineers often are responsible for delivering legally compliant systems. If you were the engineer in charge in this case, what steps might you take to ensure consent is handled appropriately? This question could be answered in small groups, and then each group could report back to the larger class and a discussion could follow the report-backs.

4. Institutional Complexity. The questions listed in the case study relate to the fact that the building in which the facial recognition system will be used accommodates many different stakeholders. To help students with these questions, educators could divide the class into small groups, with each group representing one of the institutions or stakeholder groups (college, hospital, MTU, students, patients, public, etc.). Have each group investigate whether regulations related to captured images are different for their stakeholders, and debate if they should be different. What considerations will the engineer in the case have to account for related to that group? The findings can then be discussed as a large class.

 

Dilemma Part two – Discussion prompts:

The following questions relate to macroethical concerns, which means that the focus is on wider ethical contexts such as fairness, equality, responsibility, and implications.

1. Benefits and Burdens. To prepare to discuss the questions listed in the case study, students could make a chart of potential harms and potential benefits of the facial recognition system. They could do this individually, in pairs or small groups, or as a large class. Educators should encourage them to think deeply and broadly on this topic, and not just focus on the immediate, short-term implications. Once this chart is made, the questions listed in the case study could be discussed as a group, and students asked to weigh up these burdens and benefits. How did they make the choices as to when a burden should outweigh a benefit or vice versa?

2. Equality and Utility. To address the questions listed in the case study, students could do some preliminary individual or small group research on the accuracy of facial recognition systems for various population groups. The questions could then be discussed in pairs, small groups, or as a large class.

3. Engineer Responsibility. Engineers are experts that have much more specific technical knowledge and understanding than the general public. Indeed, the vast majority of people have no idea how a facial recognition system works and what the legal requirements are related to it, even if they are asked to give their consent. Does an engineer therefore have more of a responsibility to make people aware and reassure them? Or is an engineer just fulfilling their duty by doing what their boss says and making the system work? What could be problematic about taking either of those approaches?

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Dr Nicola Whitehead (University of Wales Trinity Saint David); Professor Sarah Hitt (NMITE); Emma Crichton (Engineers Without Borders UK); Dr Sarah Junaid (Aston University); Professor Mike Sutcliffe (TEDI-London), Isobel Grimley (Engineering Professors’ Council).

Topic: Development and use of a facial recognition system. 

Engineering disciplines: Data, Electronics, Computer science, AI.

Ethical issues: Diversity, Bias, Privacy, Transparency.

Professional situations: Rigour, Informed consent, Misuse of data, Conflicts with leadership / management.

Educational level: Advanced. 

Educational aim: To encourage ethical motivation. Ethical motivation occurs when a person is moved by a moral judgement, or when a moral judgement is a spur to a course of action. 

 

Learning and teaching notes: 

This case involves an engineer hired to manage the development and installation of a facial recognition project at a building used by university students, businesses and the public. It incorporates a variety of components including law and policy, stakeholder and risk analysis, and both macro- and micro-ethical elements. This example is UK-based: however, the instructor can adapt the content to better fit the laws and regulations surrounding facial recognition technology in other countries, if this would be beneficial.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this study to AHEP outcomes specific to a programme under these themes, access AHEP4 here and navigate to pages 30-31 and 35-37.

This case is presented in three parts. If desired, a teacher can use Part one in isolation, but Part two (focusing on the wider ethical context of the case) and Part three (focusing on the potential actions the engineer could take)develop and complicate the concepts presented in Part one to provide for additional learning. The case study allows teachers the option to stop at multiple points for questions and / or activities as desired.

Learners have the opportunity to:

Teachers have the opportunity to: 

 

Learning and teaching resources:

 

Summary: 

Metropolitan Technical University (MTU), based in the UK, has an urban campus and many of its buildings are located in the city centre. A new student housing development in this area will be shared by MTU, a local college, and medical residents doing short rotations at the local hospital. The building has a public café on the ground floor and a couple of classrooms used by the university. 

The housing development sits alongside a common route for parades and protests. In the wake of demonstrations by Extinction Rebellion and Black Lives Matter, students have raised concerns to the property manager about safety. Despite an existing system of CCTV cameras and swipe cards, the university decides to install an enhanced security system, built around facial recognition technology that would enable access to the building and cross-reference with crime databases. To comply with GDPR, building residents will be required to give explicit consent before the system is implemented. Visitors without a student ID (such as café customers) will be buzzed in, but their image will be captured and cross-referenced before entry. A side benefit of the system is that MTU’s department of Artificial Intelligence Research will help with the installation and maintenance, as well as studying how it works, in order to make improvements. 

 

Dilemma – Part one:

You are an engineer who has been hired by MTU to take charge of the facial recognition system installation project, including setting policies and getting the system operational. With your background in AI engineering, you are expected to act as a technical advisor to MTU and liaise with the Facilities, Security and Computing departments to ensure a smooth deployment. This is the first time you have worked on a project that involves image capture. So as part of your preparation for the project, you need to do some preliminary research as to what best practices, guidance, and regulations apply.

 

Optional STOP for questions and activities: 

1. Discussion: What are the legal issues relating to image capture? Images allow for the identification of living persons and are therefore considered as personal data under GDPR and the Data Protection Act (2018).

2. Discussion: Sharing data is a legally and ethically complex field. Is it appropriate to share images captured with the police? If not the police, then whose crime database will you use? Is it acceptable to share the data with the Artificial Intelligence Research group? Why, or why not?

3. Discussion: Under GDPR, individuals must normally consent to their personal data being processed. How should consent be handled in this case?

4. Discussion: Does the fact that the building will accommodate students from three different institutions (MTU, the local college, and the hospital) complicate these issues? Are regulations related to students’ captured images different than those related to public image capture?

5. Activity: Undertake a technical activity that relates to how facial recognition systems are engineered.

 

Dilemma – Part two:

The project has kicked off, and one of its deliverables is to establish the policies and safeguards that will govern the system. You convened a meeting of project stakeholders to determine what rules need to be built into the system’s software and presented a list of questions to help you make technical decisions. The questions you asked were:

What you had thought would be a quick meeting to agree basic principles turned out to be very lengthy and complex. You were surprised at the variety of perspectives and how heated the discussions became. The discussions raised some questions in your own mind as to the risks of the facial recognition system.

 

Optional STOP for questions and activities:

The following activities focus on macro-ethics. This seeks to understand the wider ethical contexts of projects like the facial recognition system.

1. Activity: Stakeholder mapping – Who are all the stakeholders and what might their positions and perspectives be? Is there a difference between the priorities of the different stakeholders?

2. Activity: There are many different values competing for priority here. Identify these values, discuss and debate how they should be weighed in the context of the project.

3. Activity: Risks can be understood as objective and / or subjective. Research the difference between these two types of risk, and identify which type(s) of risks exist related to the project.

4. Discussion: Which groups or individuals are potentially harmed by the technology and which potentially benefit? How should we go about setting priorities when there are competing harms and benefits?

5. Discussion: Does the technology used treat everyone from your stakeholders’ list equally? Should the needs of society as a whole outweigh the needs of the individual?

6. Activity: Make and defend an argument as to the appropriateness of installing and using the system.

7. Discussion: What responsibilities do engineers have in developing these technologies?

 

Dilemma – Part three:

A few days later, you were forwarded a screenshot of a social media post that heavily criticised the proposed facial recognition system. It was unclear where the post had originated, but it had clearly been shared and promoted among both students and the public raising concerns about privacy and transparency. Your boss believes this outcry endangers the project and has requested that you make a public statement on behalf of MTU, reaffirming its commitment to installing the system.

You share the concerns, but have been employed to complete the project. You understand that suggesting it should be abandoned, would most likely risk your job. What will you tell your boss? How will you prepare your public statement?

 

Optional STOP for questions and activities:

Micro-ethics concerns individuals and their responses to specific situations. The following steps are intended to help students develop their ability to practise moral analysis by considering the problem in a structured way and work towards possible solutions that they can analyse critically.

 1. Discussion: What are the problems here? 

2. Discussion: What are the possible courses of action you can take as an employee?

 Students can be prompted to consider what different approaches they might adopt, such as the following, but can also develop their own possible responses. 

3. Discussion: Which is the best approach and why? – Interrogate the pros and cons of each possible course of action including the ethical, practical, cost, local relationship and the reputational damage implications. Students should decide on their own preferred course of action and explain why the balance of pros and cons is preferable to other options. The students may wish to consider this from other perspectives, such as: 

4. Activity: Public Communication – Students can practise writing a press release, giving an interview, or making a public statement about the case and the decision that they make.

5. Activity: Reflection – Students can reflect on how this case study has enabled them to see the situation from different angles. Has it motivated them to understand the ethical concerns and to come to an acceptable conclusion.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Professor Dawn Bonfield MBE (Aston University); Johnny Rich (Engineering Professors’ Council); Professor Chike Oduoza (University of Wolverhampton).

Keywords: Ethical principles; Code of conduct; Engineering professionals; Ethical decision-making; Ethical behaviour.

Who is this article for?: This article should be read by educators at all levels in higher education who wish to integrate ethics into the engineering and design curriculum or module design. It will also help to prepare students with the integrated skill sets that employers are looking for.

 

Premise:

The Statement of Ethical Principles published by the Engineering Council and the Royal Academy of Engineering in 2005 (revised in 2017) contains the recommendations to which all UK engineers should comply. It sets out four fundamental principles that all engineering professionals should aspire to follow in their working habits and relationships.

At the launch of the revised document, the Chair of the Engineering Council said “The profession needs to ensure that the principles are embedded at all stages of professional development for engineers and those technicians, tradespeople, students, apprentices and trainees engaged in engineering.”

These principles are based on the premise that engineering professionals work to enhance the wellbeing of society, and in so doing they are required to maintain and promote high ethical standards, as well as to challenge unethical behaviour. The principles are the foundation for making decisions when faced with an ethical dilemma in engineering.

 

The four principles:

The code defines four fundamental principles of ethical behaviour: Honesty and integrity; Respect for life, law, the environment and public good; Accuracy and rigour; and Leadership and communication.

The requirement for engineers to embody honesty and integrity is based on the expectation that engineers can be trusted. It seeks to position the engineering community as one that possesses the respect and confidence of the public. People should feel confident that the word of an engineer is a reliable one, and that decisions taken by engineers are fair and without compromise or conflict.

Respect for life, law, the environment and public good demands that engineers are law-abiding and have the public’s best interests at heart. This allows people to feel safe when they drive over bridges, fly in aircrafts, and use electrical equipment. It reassures them that engineering designs have been tested, are legally compliant, and that the engineer puts, above all else, the wellbeing of the public, future generations, other members of the profession, and the environment in which we live. This principle also covers the protection of data and privacy of the public.

Accuracy and rigour ensures that engineers are trained, competent and knowledgeable, and that they do not pass themselves off as experts in areas where they are not competent. It requires that engineers keep their knowledge up-to-date, and share their knowledge and understanding with others in their profession. It calls for engineers to take a broad approach to problem-solving, considering a variety of external factors which may influence the risks of any project.

And finally, the principle of leadership and communication ensures that engineers lead by example, that diversity and inclusion are valued, and that people are treated fairly and with respect. It is concerned with the impact of engineering on society in the broadest sense – with how the public sees engineering and how engineering addresses public, social and environmental justice concerns. It requires engineers to be considerate and truthful when acting in a professional capacity, and to raise concerns where necessary.

These four principles underpin professional codes of conduct for engineers, and they provide guidance on how ethical decisions should be made, giving a set of values against which engineers can behave.

 

Using the principles to unpick right from wrong and make the best decision:

While these principles can form a useful basis for ethical decision-making within engineering, it is often the case that conflicts arise that prevent the decision pathway from being straightforward, when there is no obvious right or wrong answer. There may be other principles that need to be considered, relating to the organisation or the institution that the engineer is working for. Furthermore, there may be other considerations associated with a person’s religion, culture or belief system. We shouldn’t forget that other constraints such as cost and time will also impact on the possible options available.

So, decision-making in engineering is rarely straightforward. It is not like a mathematical equation with right and wrong answers, but rather with degrees of rightness, balances of pros and cons and, often, with some costs incurred for the sake of a greater good. Various tools and frameworks exist to help the decision-maker with ethical problems. Probably the simplest logical method considers each of the possible solutions against the ethical principles that are to be complied with. These can then be considered in relation to the stakeholders affected, and a list of pros and cons can be developed. They can even be scored and weighted.

What if a decision is required quickly? How do we ensure that we are likely to make the best one? These questions are partly due to the values that we subscribe to as engineers, and as individuals. They become embedded in our subconsciousness through our training and practice. When decisions need to be made in a hurry, we rely on heuristics, or simple rules or instincts that feel consistent with the ethical knowledge and expertise that we have built up during our career. These heuristics, however, are subject to cognitive biases – psychological patterns of thought that divert us from purely rational approaches. Being aware of these biases can help to minimise or compensate for them.

 

Conclusion:

Engineers should utilise the Statement of Ethical Principles and knowledge of the specific context they are working in, to make the best decisions on the situation or dilemmas at hand. Ultimately, decisions that we make as a professional engineer are our individual responsibility, and whatever decision results, we should be prepared to justify and stand by them, knowing that we have taken these in good faith and for the right reasons. Ethical decision-making can be practised throughout an engineer’s education by using a variety of case studies to explore a range of scenarios an engineer could face. The Royal Academy of Engineering and Engineering Professors’ Council’s Engineering ethics case studies can be used for this.

 

Additional resources:

 

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