Author: Konstantinos Konstantis (National and Kapodistrian University of Athens). 

Keywords: Ethical theories; Societal impact; Privacy; Freedom; Security; Pedagogy; Risk. 

Who is this article for? This article should be read by educators at all levels in higher education who wish to integrate ethics into the engineering and design curriculum or module design. It will also help prepare students with the integrated skill sets that employers are looking for.  

 

Premise: 

It goes without saying that the way we design and use technology plays a crucial role in our daily lives. Engineers and their decisions have a huge impact on society (Unger, 2005). Technology is presented as a very promising solution for many societal problems, such as the environmental crisis and poverty. At the same time, many ethical challenges arise. The imminent possibility of artificial intelligence (AI) and robots replacing humans in a vast array of professions, and the everyday cyber-related issues concerning privacy, freedom, property, and security, are just a few of the challenges that the information revolution has bequeathed to us. Furthermore, advances in biomedical technology and, in particular, genetic engineering and developments in reproductive procedures, raise very similar issues including the reconfiguration of the distinction between the artificial and the human. Without a consideration of ethics, engineering could be inadequately or inappropriately designed to address these challenges. 

Walczak et al. (2010) assert that ethical development comes as an output of three components. First, the knowledge of ethics refers to the ability of engineers to understand what is ethical and what is not ethical. In this component belongs the understanding of the professional responsibility of engineers and of codes of ethics for engineers. Second, ethical reasoning refers to the ability of engineers to first understand ethical problems and then to deal with them. Third, ethical behaviour refers to the ethical intentions that engineers have during an ethical problem and ethical solutions that engineers provide to that problem (Walczak et al., 2010). According to Walczak et al. (2010), formal curricular experiences, co-curricular experiences, student characteristics, and institutional culture are four aspects that influence ethical development of engineering students.  

However, there is a disconnection between these four aspects and ethical development. There are five obstacles that are responsible for this disconnection (Walczak et al., 2010, p. 15.749.6). First, “the curriculum is already full, and there is little room for ethics education,” second, “faculty lack adequate training for teaching ethics,” third, “there are too few incentives to incorporate ethics into the curriculum,” fourth, “policies about academic dishonesty are inconsistent,” and fifth, “institutional growth is taxing existing resources.” Among other ways to overcome these obstacles, Walczak et al. (2010, p. 15.749.9 – 15.749.10) recommend the integration of curricular and co-curricular activities. Student organisations and service learning are two examples of how to integrate ethics in engineering education effectively. For instance, student organisations could organise lectures in which engineering students have the chance to listen to engineers talk about real life ethical problems and dilemmas. Secondly, service learning is a way for engineering students to combine ethics education with their engineering practice. Participating in community service activities offers the opportunity for students to understand the role of engineers and their responsibility towards society. Finally, integrating ethics alongside technical curriculum and within the context of engineering projects can help students understand the ethical context of their work.   

This is an important reason for integration, because as van de Poel and Royakkers (2011) describe, ethics helps engineers to deal with technical risks. Martin and Schinzinger (2009) show us how different subfields of engineering, such as computer and environmental engineering, could benefit from the inclusion of ethics. Baura (2006) analyses how engineers could have acted in concrete ethical dilemmas that have been presented in the past, in order not to lead to some of the engineering disasters that have happened. Martin and Schinzinger (1983) highlight engineering as “social experimentation,” requiring the need for the ethical education of engineers in order for them to be ready to take the right decisions in dilemmas they will have to deal with in the future. According to Fledderman (2011), codes of ethics of engineers and an array of ethical theories could be combined to offer ethical problem-solving techniques (for example ‘line drawing’ and ‘flow charts’) to engineers.  

However, ethics should be integrated in engineering for another reason as important as those listed above. Technology not only shapes society, but it is shaped by society too. Therefore, engineering ethics should be twofold. First, engineering ethics should address ‘disaster ethics,’ and second, it should be about “the social aspects of everyday engineering practice” (Kline, 2001, p. 14). Traditionally, engineering accidents become the cause for engineers and engineering ethicists to analyse the ethical implications of technology and the ways that engineers could take decisions that will not lead to disasters again. These examples are called ‘disaster ethics’. The “social aspects of everyday engineering practice” have to do with the fact that technology is not made in a single time when an engineer has to take a serious decision that may cause an accident or not, but rather in daily and regular practice. These aspects are referring to the co-constitution of technology and society and how engineers can “deal with everyday issues of tremendous significance regarding the ethical and social implications of engineering” (Kline, 2001, p. 19).  

The Engineering Council and the Royal Academy of Engineering have published the Statement of Ethical Principles, which should be followed by all engineers in the UK. Statements like this are useful to encourage engineers to act ethically. But, ethics in engineering should be integrated in the whole “engineering life”. From research to implementation, ethics should be part of engineering (Kline, 2001).  

If courses relevant to engineering ethics are absent from the curriculum, engineering students take the message that ethics is not important for their education and therefore for their profession (Unger, 2005). In contrast with the claim that ethics is innate and therefore cannot be taught (Bok, 1976), ethics should be integrated in engineering teaching and practice. The fields of Science and Technology Studies (STS) and History of Technology could play a crucial role in covering the twofold aspect of engineering ethics as presented in this article. Scholars from these fields, among others, could give answers on questions such as “How do engineering practices become common, despite the fact they may be risky?” This is what Vaughan (1997), in her analysis of the Challenger disaster, calls “normalisation of deviance”. This is the only way for engineers to understand the bidirectional relationship between technology and society, and to put aside the dominant ideology of neutral technology that affects and shapes society and doesn’t get affected by it. No matter if engineers want to add ethics into the making of technology, “in choosing a solution, engineers are making an ethical judgement” (Robison, 2014, p.1). 

To conclude, there are many engineering challenges that need to be addressed. Integrating ethics in engineering is one of the best ways to address these challenges for the benefit of the whole of society. This is also the way to overcome problems relevant with the difficulty to add ethics into the engineering curriculum, such as the fact that the engineering curriculum is already full. Ethics has not only to do with the way that technology affects society, but also with the fact that society shapes the way that engineers design and develop technology. If ethics is integrated in engineering education and the curriculum, students perceive that their actions in engineering are not only technical, but at the same time have to do with ethics too. They don’t perceive ethics as a separate ‘tick-box’ that they have to fill during engineering, but instead they perceive ethics as a fundamental part of engineering. 

 

References: 

Baura, G. D. (2006) Engineering Ethics: An Industrial Perspective. Academic Press. 

Bok, D. C. (1976) ‘Can Ethics Be Taught?’ Change, 8(9), pp. 26–30.  

Fleddermann, C. B. (2011) Engineering Ethics (4th ed.). Pearson. 

Hagendorff, T. (2020) ‘The Ethics of AI Ethics: An Evaluation of Guidelines’, Minds and Machines, 30(1), pp. 99–120.  

Kline, R. R. (2001) ‘Using history and sociology to teach engineering ethics’. IEEE Technology and Society Magazine, 20(4), pp. 13–20.  

Martin, M. W. and Schinzinger, R. (1983) ‘Ethics in engineering’. Philosophy Documentation Center, 2(2), 101–105. 

Martin, M. W. and Schinzinger, R. (2009) Introduction to Engineering Ethics. McGraw-Hill. 

Poel, I. van de, and Royakkers, L. (2011) Ethics, Technology, and Engineering: An Introduction. Wiley-Blackwell. 

Robison, W. L. (2014) ‘Ethics in engineering’, 2014 IEEE International Symposium on Ethics in Science, Technology and Engineering, pp. 1–4.  

Unger, S. H. (2005) ‘How best to inject ethics into an engineering curriculum with a required course’, International Journal of Engineering Education, 21(3), 373–377.  

Vaughan, D. (1997) The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA. University of Chicago Press. 

Walczak, K., Finelli, C., Holsapple, M., Sutkus, J., Harding, T., and Carpenter, D. (2010) ‘Institutional obstacles to integrating ethics into the curriculum and strategies for overcoming them’, ASEE Annual Conference & Exposition, pp. 15.749.1-15.749.14.  

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Matthew Studley (UWE Bristol); Sarah Jayne Hitt, Ph.D. SFHEA (NMITE, Edinburgh Napier University). 

Keywords: Pedagogy; Personal ethics; Risk. 

Who is this article for? This article should be read by educators at all levels in higher education who wish to integrate ethics into the engineering and design curriculum, or into module design and learning activities. It describes techniques that can help to provide students with opportunities to practise the communication and critical thinking skills that employers are looking for. 

 

Premise: 

Discussing ethical issues can be a daunting prospect, whether one-to-one or with an entire classroom. Ethics often addresses topics and decisions related to moral choices and delicate situations about which people may have firm and long-held beliefs. Additionally, these issues are often rooted in underlying values which may differ between people, cultures, or even time periods. For instance, something that was considered immoral or unethical in a rural community in 18th-century Ireland may have been viewed very differently at the same time in urban India. Because students come from different backgrounds and experiences, it is essential to be sensitive to this context (Kirk and Flammia, 2016). However, ethics also requires that we address tough topics in order to make decisions about what we should do in difficult situations, such as those encountered by engineers in their personal, professional, and civic lives. 

 

Why we need to be sensitive in discussions about ethics: 

Discussions about tough topics can be ‘triggering’. Psychologists define a psychological ‘trigger’ as a stimulus that causes a painful memory to resurface. A trigger can be any reminder of the traumatic event: a sound, sight, smell, physical sensation, words, or images. When a person is triggered, they’re being provoked by a stimulus that awakens or worsens the symptoms of a traumatic event or mental health condition (Gerdes, 2019). A person’s strong reaction to being triggered may come as a surprise to others because the response seems out of proportion to the stimulus, because the triggered individual is mentally reliving the original trauma. Some neurodivergencies can adapt these responses. For example, people with autism spectrum disorder (ASD) may experience stronger emotional reactions and may present this in ways which are unfamiliar or surprising to those who have not experienced the same challenges (Fuld, 2018). 

Apart from triggering memories, the topics of right and wrong may be emotive. Young people are often passionate in their beliefs and may be moved to strong responses. There is nothing wrong with that, unless one person’s strong response makes another’s participation and expression less likely.  

 

Ethics is only salient if the topics are tough: 

Ethics concerns questions of moral value, of right and wrong, and relates to our deep-held beliefs and emotions. If any experience in an engineer’s education is likely to cause unpleasant memories to surface, or to stimulate strong discussion, it’s likely to be Ethics, and some of our students may have an emotional response to the topics of discussion and their impacts. This might be enough to make many educators shy away from integrating ethics. 

However, research has shown that most engineers are moved by their personal sense of moral value, rather than by abstract external standards, and this can create very powerful and impactful learning experiences (Génova and González, 2016). To teach Ethics, we need to be willing to engage emotionally. Students also appreciate when educators can be vulnerable in the same way that we ask them to be, which means being willing to be honest about our own reactions to tough topics. 

 

Approaches to tackling tough topics:  

a. Prepare by reviewing resources 

Several resources exist to guide educators who are engaging with tough topics in the classroom. Teaching and learning specialists recognise the challenges inherent in engaging with this kind of activity, yet also want to support educators who see the value in creating a space for students to wrestle with the difficult questions that they will encounter in the future. Many centres of teaching and learning at universities provide strategies and guidance through websites or pamphlets that are easily found by searching online. We include a list of some of our preferred resources below. 

b. Prepare by finding local support 

Even though we will avoid obvious triggers, there’s always the possibility that our students may become upset. We should be prepared by promoting the contact details for local support services within the institution. It can never be a bad thing for our students to know about these. 

 c. Give warnings and ask for consent 

You might want to warn your students that discussing ethical matters is not without emotional consequence. At your discretion, seek their explicit consent to continue. There has been some criticism of this approach in the media, as some authors suggest that this infantilises the audience. Indeed, the pros and cons of trigger warnings might make an interesting topic for discussion: life can be cruel, is there value in developing a thick skin? What do we lose in this process? Being honest about your own hesitations and internal conflicts might encourage students to open up about how they wrestle with their own dilemmas. To be fully supportive, consider an advanced warning with the option to opt-out so that people aren’t stampeded into something they might prefer to avoid. 

 d. Recognise discomfort, and respond 

Be aware of the possibility that individuals in your group could become upset. Be prepared to quietly offer time out or to change the activity in response to where the students want to take the discussion. Again, being transparent with the students that some people may be uncomfortable or upset by topics can reveal another relevant ethical topic – how to be respectful of others whose response differs from your own. And being willing to change the activity demonstrates the flexibility and adaptability required of 21st century engineers!  

 e. Avoid unnecessary risk 

Some topics are best avoided due to the strength of emotion which they might trigger in students whose life story may be unknown to us. These topics include sexual abuse, self-harm, violence, eating disorders, homophobia, transphobia, racism, child abuse and paedophilia, and rape.  

 

Be kind, and be brave: 

Above all, let your students know that you care for their well-being. If we are to teach Ethics, let us be ethical. You might need to overcome some awkward moments with your students, but you will all learn and grow in the process! 

 

References: 

Fuld S. (2018) ‘Autism spectrum disorder: The Impact of stressful and traumatic life events and implications for clinical practice.’ Clinical Social Work Journal 46(3), pp. 210-219.  

Génova, G., and González, M.R. (2016) ‘Teaching ethics to engineers: A Socratic experience,’ Science and Engineering Ethics 22, pp. 567–580.  

Gerdes, K. (2019) ‘Trauma, trigger warnings, and the rhetoric of sensitivity,’ Rhetoric Society Quarterly, 49(1), pp. 3-24. 

Kirk S. A. and Flammia, M. (2016) ‘Teaching the ethics of intercultural communication,’ in Teaching and Training for Global Engineering: Perspectives on Culture and Professional Communication Practices, pp.91-124. 

 

Additional resources: 

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Case enhancement: Developing a school chatbot for student support services

Activity: Stakeholder mapping to elicit value assumptions and motivations.

Author: Karin Rudolph (Collective Intelligence).

 

Overview:

This enhancement is for an activity found in point 5 of the Summary section of the case study.

What is stakeholder mapping?

What is a stakeholder?

Mapping out stakeholders will help you to:

  1. Identify the stakeholders you need to collaborate with to ensure the success of the project.
  2. Understand the different perspectives and points of view people have and how these experiences can have an impact on your project or product.
  3. Map out a wide range of people, groups or individuals that can affect and be affected by the project.

 

Stakeholder mapping:

The stakeholder mapping activity is a group exercise that provides students with the opportunity to discuss ethical and societal issues related to the School Chatbot case study. We recommend doing this activity in small groups of 6-8 students per table.

 

Resources:

 

Materials:

To carry out this activity, you will need the following resources:

1. Sticky notes (or digital notes if online).

2. A big piece of paper or digital board (Jamboard, Miro if online) divided into four categories:

3. Markers and pencils.

 

The activity:

 

Board One

List of stakeholders:

Below is a list of the stakeholders involved in the Chatbot project. Put each stakeholder on a sticky note and add them to the stakeholders map, according to their level of influence and interest in the projects.

Top tip: use a different colour for each set of stakeholders.

School Chatbot – List of Stakeholders:

 

Placement:

 

Guidance:

Each quadrant represents the following:

Board One

Motivations, assumptions, ethical and societal risks:

Materials:

1. A big piece of paper or digital board (Jamboard, Miro if online) divided into four categories:

2. Sticky notes (or digital notes if online).

3. Markers and pencils.

The activity:

 

Board Two

The Board Two activity can be done in two different ways:

Option 1:

You can use some guiding questions to direct the discussion. For example:

Option 2:

We have already written some assumptions, motivations and ethical/societal risks and you can add these as notes on a table and ask students to place according to each category: stakeholders, motivations, assumptions, and ethical and societal risks.

Motivations:

Assumptions:

Potential ethical and societal risks:

Move and match: 

 

 

 

Reflection:

Ask students to choose 2- 4 sticky notes and explain why they think these are important ethical/societal risks.

 

Potential future activity:

A more advanced activity could involve a group discussion where students are asked to think about some mitigation strategies to minimise these risks.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Theme: Collaborating with industry for teaching and learning

Authors: Prof Lucy Rogers (RAEng Visiting Professor at Brunel University, London and freelance engineering consultant) and Petra Gratton (Associate Dean of Professional Development and Graduate Outcomes in the College of Engineering, Design and Physical Science at Brunel University London, and Lecturer in the Department of Mechanical and Aerospace Engineering)

Keywords: Industry, Interview, Video, Real Life, Engineers

Abstract: A number of short videos that can be re-used in teaching undergraduate modules in Engineering Business, instead of inviting guest presentations. The interview technique got each individual to talk about their life experiences and topics in engineering business that are often considered mundane (or challenging) for engineers, such as ethics, risks and regulation, project management, innovation, intellectual property, life-cycle assessment, finance and creativity. They also drew attention to their professional development.

 

Project outcomes

The outcomes of this project are a number of short videos that were used, and can be re-used, in teaching delivery of an undergraduate module in Engineering Business in the Department of Mechanical and Aerospace Engineering at Brunel University London instead of having guest presentations from invited speakers.  Lucy’s interview technique got the individuals featured in each film to talk about their life experiences and topics in engineering business that are often considered mundane (or challenging) for engineers, such as ethics, risks and regulation, project management, innovation, intellectual property, life-cycle assessment and finance; and drew attention to their professional development. 

The shorter videos were inspirational for students to make videos of themselves as part of the assessment of the module, which required them to carry out a personal professional reflection exercise and report upon what they had learned from the exercise in a simple 90-second video using their smartphone or laptop. 

Having used the videos with Brunel students, Lucy has made them available on her YouTube channel: Dr Lucy Rogers – YouTube. Each of the videos are listed in the following table:

 

Topic Who Video Link
Creativity in Engineering: Your CV Reid Derby https://youtu.be/qQILO4uXJ24
Creativity in Engineering: Your CV Leigh-Ann Russell https://youtu.be/LJLG2SH0CwM
Creativity in Engineering: Your CV Richard Hopkins https://youtu.be/tLQ7lZ3nlvg
Corporate Social Responsibility Alexandra Knight
(Amey Strategic Consulting)		 https://youtu.be/N7ojL6id_BI
Ethics and Diversity Alexandra Knight
(Amey Strategic Consulting)		 https://youtu.be/Q4MhkLQqWuI
Project Management and Engineers Fiona Neads (Rolls Royce) https://youtu.be/-TZlwk6HuUI
Project Management – Life Cycle Paul Kahn
(Aerospace and Defence Industry)		 https://youtu.be/1Z4ZXMLRPt4
Ethics at Work Emily Harford (UKAEA) https://youtu.be/gmBq9FIX6ek
Communication Skills at Work Emily Harford (UKAEA) https://youtu.be/kmgAlyz7OhI
Client Brief Andy Stanford-Clark (IBM) https://youtu.be/WNYhDA317wE
Intellectual Property from Artist’s Point of View Dave Corney
(Artist and Designer)		 https://youtu.be/t4pLkletXIs
Intellectual Property Andy Stanford-Clark (IBM) https://youtu.be/L5bO0IdxKyI
Project Management Fiona Neads – Rolls Royce https://youtu.be/XzgS5SJhiA0

 

Lessons learned and reflections

We learned that students generally engaged with the videos that were used.  Depending which virtual learning environment (VLE) was being used, using pre-recorded videos in synchronous online lectures presents various challenges.  To avoid any unplanned glitches, in future we know to use the pre-recorded videos as part of the teaching-delivery preparation (e.g. in a flipped classroom mode). 

As part of her legacy, Lucy is going to prepare a set of simple instructions on producing video interviews that can be carried out by both staff and students in future.

 

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Professor Dawn Bonfield MBE (Aston University);Professor Sarah Hitt SFHEA (NMITE); Dr Darian Meacham (Maastricht University); Dr Nik Whitehead (University of Wales Trinity Saint David); Dr Matthew Studley (University of the West of England, Bristol); Professor Mike Bramhall (TEDI-London); Isobel Grimley (Engineering Professors’ Council).

Topic: Data centres’ impact on sustainable water resources.

Engineering disciplines: Civil engineering, Electronic engineering.

Ethical issues: Sustainability, Respect for environment, Future generations, Risk, Societal impact.

Professional situations: Law or policy, Communication, Integrity.

Educational level: Intermediate.

Educational aim: Practise ethical judgement. Ethical Judgment is the activity of thinking about whether something has a moral attribute. Judgments involve reaching moral decisions and providing the rationale for those decisions.

 

Learning and teaching notes:

This case involves a situation where environmental damage may be occurring despite the mechanism causing this damage being permissible by law. The engineer at this centre of the case is to represent the company that is responsible for the potential damage, at a council meeting. It requires the engineer to weigh up various harms and goods, and make a decision that could seriously impact their own job or career. There is also a section at the end of this case study that contains technical information providing further details about the water cooling of ICT equipment.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in two parts. If desired, a teacher can use Part one in isolation, but Part two develops and complicates the concepts presented in Part one to provide for additional learning. The case allows teachers the option to stop at multiple points for questions and/or activities as desired.

Students have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

 

Summary:

The company Data Storage Solutions (DSS) has built a large data centre on land that was historically used for agriculture and owned by a farming operation. DSS was incorporated as a subsidiary of the farming company so that it could retain the water rights that were attached to the property. This ensured access to the large amount of water needed to cool their servers. This centre manages data from a variety of sources including the local hospital and university.

When the property was used as a farm, the farming operation never used its full allocation of water. Now, the data centre always uses the maximum amount legally allotted to it. For the rainy half of the year, this isn’t a problem. However, in more arid months, the nearby river almost runs dry, resulting in large volumes of fish dying. Other farmers in the area have complained that the water level in their wells has dropped, making irrigation much more expensive and challenging.

 

Dilemma – Part one:

You are a civil engineer working for DSS and have been requested by your boss to represent the company at a forthcoming local council meeting where the issue will be discussed. Your employer is sending you to justify the company’s actions and defend them against accusations of causing an environmental hazard in the local area which is reducing the water table for farmers and affecting local biodiversity. Your boss has told you that DSS has a right to the water and that it does not intend to change its behaviour. This meeting promises to be a contentious one as the local Green party and farmers’ union have indicated that they will be challenging the company’s water usage. How will you prepare for the meeting?

 

Optional STOP for questions and activities: 

1. Discussion: Personal values – What is your initial position on the issue? Do you see anything wrong with DSS’s water use? Why, or why not?

2. Discussion: Professional responsibilities – What ethical principles and codes of conduct are relevant to this situation?

3. Activity: Define and identify the relevant data you should compile to take to the meeting. What information do you need in order to be prepared?

4. Activity: Stakeholder mapping – Who are all the characters in the scenario? What are their positions and perspectives? How can you use these perspectives to understand the complexities of the situation more fully? Examples include:

Data Storage Solutions

5. Activity: Undertake a technical activity such as civil and / or electronic engineering related to the measurement of stream flow and calculating data centre cooling needs.

 

Dilemma – Part two:

As you prepare for the meeting, you reflect on several competing issues. For instance, you are an employee of DSS and have a responsibility to represent its interests, but can see that the company’s actions are environmentally harmful. You appreciate that the data centre is vital for the local community, including the safe running of schools and hospitals, and that its operation requires sufficient water for cooling. Your boss has told you that you must not admit responsibility for any environmental damage or biodiversity loss. You also happen to know that a new green battery plant is planning to open nearby that will create more data demand and has the potential to further increase DSS’s water use. You know that obtaining water from other sources will be costly to DSS and may not be practically possible, let alone commercially viable. What course of action will you pursue?

 

Optional STOP for questions and activities: 

1. Activity: Debate what course of action you should take. Should you take the company line despite knowing about the environmental impacts? Should you risk your reputation or career? What responsibilities do you have to fellow employees, the community, and the environment?

2. Activity: Risk analysis – What are the short- and long- term burdens and benefits of each course of action? Should environmental concerns outweigh others? Is there a difference between the environment locally and globally?

3. Activity and discussion: Read Sandra Postel’s case for a Water Ethic, and consider New Zealand’s recent legislation that gives a rainforest the same rights as a human. With this in mind, does the stream have a right to thrive? Do the fish have a right to a sustainable environment? Are humans ultimately at risk here, or just the environment? Does that answer change your decision? Why?

4. Activity: Prepare a statement for the council meeting. What will you argue?

5. Activity: The students should interrogate the pros and cons of each possible course of action including the ethical, the practical, the cost, the local relationship and the reputational damage implications. They should decide on their own preferred course of action and explain why the balance of pros and cons is preferable to other options. The students may wish to consider this from other perspectives, such as:

6. Activity: Role-play the council meeting, with students playing different characters representing different perspectives.

7. Activity: Allow students to reflect on how this case study has enabled them to see the situation from different angles, and whether this has helped them to understand the ethical concerns and come to an acceptable conclusion.

 

Annex – Accompanying technical information:

ICT equipment generates heat and so most devices must have a mechanism to manage their temperature. Drawing cool air over hot metal transfers heat energy to that air, which is then pushed out into the environment. This works because the computer temperature is usually higher than the surrounding air. There are several different mechanisms for data centre cooling, but the general approach involves chillers reducing air temperature by cooling water – typically to 7–10 °C, which is then used as a heat transfer mechanism. Some data centres use cooling towers where external air travels across a wet media so that the water evaporates. Fans expel the hot, wet air and the cooled water is recirculated. Other data centres use adiabatic economisers – where water is sprayed directly into the air flow, or onto a heat exchange surface, thereby cooling the air entering the data centre. With both techniques the evaporation results in water loss. A small 1 MW data centre using one of these types of traditional cooling can use around 25.5 million litres of water per year. Data centre water efficiency deserves greater attention. Annual reports show water consumption for cooling directly paid for by the operator, so there is an economic incentive to increase efficiency. As the total energy share of cooling has fallen with improving PUEs (Power Usage Effectiveness metric), the focus has been on electricity consumption, and so water has been a low priority for the industry. However, the largest contributor to the water footprint of a data centre is electricity generation. Where data centres own and operate the entire facility, there is more flexibility for exploring alternative sources of water, and different techniques for keeping ICT equipment cool.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

 

Authors: Dr Nicola Whitehead (University of Wales Trinity Saint David); Professor Sarah Hitt (NMITE); Emma Crichton (Engineers Without Borders UK); Dr Sarah Junaid (Aston University); Professor Mike Sutcliffe (TEDI-London), Isobel Grimley (Engineering Professors’ Council).

Topic: Development and use of a facial recognition system. 

Engineering disciplines: Data, Electronics, Computer science, AI.

Ethical issues: Diversity, Bias, Privacy, Transparency.

Professional situations: Rigour, Informed consent, Misuse of data, Conflicts with leadership / management.

Educational level: Advanced. 

Educational aim: To encourage ethical motivation. Ethical motivation occurs when a person is moved by a moral judgement, or when a moral judgement is a spur to a course of action. 

 

Learning and teaching notes: 

This case involves an engineer hired to manage the development and installation of a facial recognition project at a building used by university students, businesses and the public. It incorporates a variety of components including law and policy, stakeholder and risk analysis, and both macro- and micro-ethical elements. This example is UK-based: however, the instructor can adapt the content to better fit the laws and regulations surrounding facial recognition technology in other countries, if this would be beneficial.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this study to AHEP outcomes specific to a programme under these themes, access AHEP4 here and navigate to pages 30-31 and 35-37.

This case is presented in three parts. If desired, a teacher can use Part one in isolation, but Part two (focusing on the wider ethical context of the case) and Part three (focusing on the potential actions the engineer could take)develop and complicate the concepts presented in Part one to provide for additional learning. The case study allows teachers the option to stop at multiple points for questions and / or activities as desired.

Learners have the opportunity to:

Teachers have the opportunity to: 

 

Learning and teaching resources:

 

Summary: 

Metropolitan Technical University (MTU), based in the UK, has an urban campus and many of its buildings are located in the city centre. A new student housing development in this area will be shared by MTU, a local college, and medical residents doing short rotations at the local hospital. The building has a public café on the ground floor and a couple of classrooms used by the university. 

The housing development sits alongside a common route for parades and protests. In the wake of demonstrations by Extinction Rebellion and Black Lives Matter, students have raised concerns to the property manager about safety. Despite an existing system of CCTV cameras and swipe cards, the university decides to install an enhanced security system, built around facial recognition technology that would enable access to the building and cross-reference with crime databases. To comply with GDPR, building residents will be required to give explicit consent before the system is implemented. Visitors without a student ID (such as café customers) will be buzzed in, but their image will be captured and cross-referenced before entry. A side benefit of the system is that MTU’s department of Artificial Intelligence Research will help with the installation and maintenance, as well as studying how it works, in order to make improvements. 

 

Dilemma – Part one:

You are an engineer who has been hired by MTU to take charge of the facial recognition system installation project, including setting policies and getting the system operational. With your background in AI engineering, you are expected to act as a technical advisor to MTU and liaise with the Facilities, Security and Computing departments to ensure a smooth deployment. This is the first time you have worked on a project that involves image capture. So as part of your preparation for the project, you need to do some preliminary research as to what best practices, guidance, and regulations apply.

 

Optional STOP for questions and activities: 

1. Discussion: What are the legal issues relating to image capture? Images allow for the identification of living persons and are therefore considered as personal data under GDPR and the Data Protection Act (2018).

2. Discussion: Sharing data is a legally and ethically complex field. Is it appropriate to share images captured with the police? If not the police, then whose crime database will you use? Is it acceptable to share the data with the Artificial Intelligence Research group? Why, or why not?

3. Discussion: Under GDPR, individuals must normally consent to their personal data being processed. How should consent be handled in this case?

4. Discussion: Does the fact that the building will accommodate students from three different institutions (MTU, the local college, and the hospital) complicate these issues? Are regulations related to students’ captured images different than those related to public image capture?

5. Activity: Undertake a technical activity that relates to how facial recognition systems are engineered.

 

Dilemma – Part two:

The project has kicked off, and one of its deliverables is to establish the policies and safeguards that will govern the system. You convened a meeting of project stakeholders to determine what rules need to be built into the system’s software and presented a list of questions to help you make technical decisions. The questions you asked were:

What you had thought would be a quick meeting to agree basic principles turned out to be very lengthy and complex. You were surprised at the variety of perspectives and how heated the discussions became. The discussions raised some questions in your own mind as to the risks of the facial recognition system.

 

Optional STOP for questions and activities:

The following activities focus on macro-ethics. This seeks to understand the wider ethical contexts of projects like the facial recognition system.

1. Activity: Stakeholder mapping – Who are all the stakeholders and what might their positions and perspectives be? Is there a difference between the priorities of the different stakeholders?

2. Activity: There are many different values competing for priority here. Identify these values, discuss and debate how they should be weighed in the context of the project.

3. Activity: Risks can be understood as objective and / or subjective. Research the difference between these two types of risk, and identify which type(s) of risks exist related to the project.

4. Discussion: Which groups or individuals are potentially harmed by the technology and which potentially benefit? How should we go about setting priorities when there are competing harms and benefits?

5. Discussion: Does the technology used treat everyone from your stakeholders’ list equally? Should the needs of society as a whole outweigh the needs of the individual?

6. Activity: Make and defend an argument as to the appropriateness of installing and using the system.

7. Discussion: What responsibilities do engineers have in developing these technologies?

 

Dilemma – Part three:

A few days later, you were forwarded a screenshot of a social media post that heavily criticised the proposed facial recognition system. It was unclear where the post had originated, but it had clearly been shared and promoted among both students and the public raising concerns about privacy and transparency. Your boss believes this outcry endangers the project and has requested that you make a public statement on behalf of MTU, reaffirming its commitment to installing the system.

You share the concerns, but have been employed to complete the project. You understand that suggesting it should be abandoned, would most likely risk your job. What will you tell your boss? How will you prepare your public statement?

 

Optional STOP for questions and activities:

Micro-ethics concerns individuals and their responses to specific situations. The following steps are intended to help students develop their ability to practise moral analysis by considering the problem in a structured way and work towards possible solutions that they can analyse critically.

 1. Discussion: What are the problems here? 

2. Discussion: What are the possible courses of action you can take as an employee?

 Students can be prompted to consider what different approaches they might adopt, such as the following, but can also develop their own possible responses. 

3. Discussion: Which is the best approach and why? – Interrogate the pros and cons of each possible course of action including the ethical, practical, cost, local relationship and the reputational damage implications. Students should decide on their own preferred course of action and explain why the balance of pros and cons is preferable to other options. The students may wish to consider this from other perspectives, such as: 

4. Activity: Public Communication – Students can practise writing a press release, giving an interview, or making a public statement about the case and the decision that they make.

5. Activity: Reflection – Students can reflect on how this case study has enabled them to see the situation from different angles. Has it motivated them to understand the ethical concerns and to come to an acceptable conclusion.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Professor Sarah Hitt SFHEA (NMITE); Professor Raffaella Ocone OBE FREng FRSE (Heriot Watt University); Professor Thomas Lennerfors (Uppsala University); Claire Donovan (Royal Academy of Engineering); Isobel Grimley (Engineering Professors’ Council).

Topic:  Developing customised algorithms for student support.

Engineering disciplines: Computing, AI, Data.

Ethical issues: Bias, Social responsibility, Risk, Privacy.

Professional situations: Informed consent, Public health and safety, Conflicts with leadership / management, Legal implications.

Educational level: Beginner.

Educational aim: Develop ethical sensitivity. Ethical sensitivity is the broad cognisance of ethical issues and the ability to see how these might affect others.

 

Learning and teaching notes:

This case study involves the employees of a small software start-up that is creating a customised student support chatbot for a Sixth Form college. The employees come from different backgrounds and have different perspectives on the motivations behind their work, which leads to some interpersonal conflict. The team must also identify the ethical issues and competing values that arise in the course of developing their algorithm.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in two parts which build in complexity and navigate between personal, professional, and societal contexts. If desired, a teacher can use Part one in isolation, but Part two develops and complicates the concepts presented in Part one to provide for additional learning. Pre-reading ‘Ethics of Care and Justice’ is recommended, though not required, for engaging with Part two. The case allows teachers the option to stop at multiple points for questions and / or activities as desired.

Learners have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

 

Summary:

Exaba is a small, three-person software startup. Like all small businesses, it has been struggling with finances during the pandemic. The company began selling its services across a variety of industry sectors but is now trying to expand by developing software solutions for the growing education technology sector.

Ivan, Exaba’s founder and CEO, was thrilled to be contracted by a growing local Sixth Form College in North West England, NorthStar Academy, to create a chatbot that will optimise student support services. These services include ensuring student safety and wellbeing, study skills advice, careers guidance, counselling, and the identification for the need and implementation of extra learning support. It is such a large project that Ivan has been able to bring in Yusuf, a university student on placement from a computer systems programme, to help Nadja, Exaba’s only full-time software engineer. Ivan views the chatbot contract as not only a financial windfall that can help get the company back on track, but as the first project in a new product-development revenue stream.

Nadja and Yusuf have been working closely with the NorthStar Academy’s Principal, Nicola, to create ‘Alice’: the custom student-support chatbot to ensure that she is designed appropriately and is fit for purpose. Nicola has seen growing evidence that chatbots can identify when students are struggling with a range of issues from attendance to anxiety. She has also seen that they can be useful in helping administrators understand what students need, how to help them more quickly, and where to invest more resources to make support most effective.

 

Optional STOP for questions and activities:

1. Discussion: What moral or ethical issues might be at stake or arise in the course of this project?

2. Discussion: What professional or legal standards might apply to the development of Alice?

3. Discussion: What design choices might Nadja and Yusuf have to consider as they build the chatbot software in order for it to conform to those standards?

4. Discussion: is there anything risky about giving cognitive chatbots human names in general, or a female name specifically?

5. Activity: Undertake stakeholder mapping to elicit value assumptions and motivations.

6. Activity: Research any codes of ethics that might apply to AI in education, or policies / laws that apply to controlling and processing student data.

7. Activity: View the following TED talk and have a discussion on gender in digital assistants: Siri and Alexa are AI Built for the Past by Emily Liu.

 

Dilemma – Part one:

After undertaking work to ensure GDPR compliance through transparency, consent, and anonymisation of the data harvested by interactions with Alice, Nadja and Yusuf are now working on building the initial data set that the chatbot will call upon to provide student support. The chatbot’s information to students can only be as good as the existing data it has available to draw from. To enable this, Nicola has agreed to provide Exaba with NorthStar Academy’s existing student databases that span many years and cover both past and present students. While this data – including demographics, academic performances, and interactions with support services – is anonymised, Yusuf has begun to feel uncomfortable. One day, when the entire team was together discussing technical challenges, Yusuf said “I wonder what previous students would think if they found out that we were using all this information about them, without their permission?”

Ivan pointed out, “Nicola told us it was okay to use. They’re the data controllers, so it’s their responsibility to resolve that concern, not ours. We can’t tell them what to do with their own data. All we need to be worried about is making sure the data processing is done appropriately.”

Nadja added, “Plus, if we don’t use an existing data set, Alice will have to learn from scratch, meaning she won’t be as effective at the start. Wouldn’t it be better for our chatbot to be as intelligent and helpful as possible right away? Otherwise, she could put existing students at a disadvantage.”

Yusuf fell silent, figuring that he didn’t know as much as Ivan and Nadja. Since he was just on a placement, he felt that it wasn’t his place to push the issue any further with full-time staff.

 

Optional STOP for questions and activities:

1. Discussion: Expand upon Yusuf’s feelings of discomfort. What values or principles is this emotion drawing on?

2. Discussion: Do you agree with Yusuf’s perspective, or with Ivan’s and Nadja’s? Why?

3. Discussion: Does / should Yusuf have the right to voice any concerns or objections to his employer?

4. Discussion: Do / should previous NorthStar students have the right to control what the academy does with their data? To what extent, and for how long?

5. Discussion: Is there / should there be a difference between how data about children is used and that of adults? Why?

6. Discussion: Should a business, like Exaba, ever challenge its client, like NorthStar Academy, about taking potentially unethical actions?

7. Technical activity: Undertake a technical activity such as creating a process flow diagram, pieces of code and UI / UX design that either obscure or reinforce consent.

8. Activity: Undertake argument mapping to diagram and expand on the reasoning and evidence used by Yusuf, Nadja, and Ivan in their arguments.

9. Activity: Apply ethical theories to those arguments.  

10. Discussion: What ethical principles are at stake? Are there potentially any conflicts or contradictions arising from those principles?

 

Dilemma – Part two:

Nicola, too, was under pressure. The academy’s Board had hired her as Principal to improve NorthStar’s rankings in the school performance table, to get the college’s finances back on track, and support the government efforts at ‘levelling up’ This is why one of Nicola’s main specifications for Alice is that she be able to flag students at risk of not completing their qualifications. Exaba will have to develop an algorithm that can determine what those risk factors are.

In a brainstorming session Nadja began listing some ideas on the whiteboard. “Ethnic background, family income, low marks, students who fit that profile from the past and ultimately dropped out, students who engaged with support services a lot, students with health conditions . . .”

“Wait, wait, wait,” Yusuf said. “This feels a little bit like profiling to me. You know, like we think kids from certain neighbourhoods are unlikely to succeed so we’re building this thing to almost reinforce that they don’t.”

“The opposite is true!” Ivan exclaimed. “This algorithm will HELP exactly those students.”

“I can see how that’s the intention,” Yusuf acknowledged. “But I’ve had so many friends and neighbours experience well-intentioned but not appropriate advice from mentors and counsellors who think the only solution is for everyone to complete qualifications and go to university. This is not the best path for everybody!”

Nadja had been listening carefully. “There is something to what Yusuf is saying: Is it right to nudge students to stay in a programme that’s actually not a best fit for them? Could Alice potentially give guidance that is contrary to what a personal tutor, who knows the student personally, might advise? I don’t know if that’s the sort of algorithm we should develop.”

At this point Ivan got really frustrated with his employees: “This is the proprietary algorithm that’s going to save this company!” he shouted. “Never mind the rights and wrongs of it. Think of the business potential, not to mention all the schools and students this is going to help. The last thing I need is a mutiny from my team. We have the client’s needs to think about, and that’s it.”

 

Optional STOP for questions and activities:

1. Activity: compare an approach to this case through the ethics of care versus the ethics of justice. What different factors come into play? How should these be weighed? Might one approach lead to a better course of action than another? Why?

2. Discussion: what technical solutions, if any, could help mitigate Yusuf and Nadja’s concerns?

3. Activity: imagine that Ivan agrees that this is a serious enough concern that they need to address it with Nicola. Role play a conversation between Ivan and Nicola.

4. Activity: undertake a classroom debate on whether or not Alice has the potential to reinforce negative stereotypes. Variations include alley debate, stand where you stand, adopt and support opposite instinct.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Professor Raffaella Ocone OBE FREng FRSE (Heriot-Watt University); Professor Thomas Lennerfors (Uppsala University); Professor Sarah Hitt SFHEA (NMITE); Isobel Grimley (Engineering Professors’ Council).

Topic: Soil carbon sequestration and Solar geoengineering.

Engineering disciplines: Chemical engineering; Energy and Environmental engineering.

Ethical issues: Respect for the environment; Social responsibility; Risk.

Professional situations: Public health and safety, Communication.

Educational level: Beginner.

Educational aim: To develop ethical awareness. Ethical awareness is when an individual determines that a single situation has moral implications and can be considered from an ethical point of view.

 

Learning and teaching notes:

This case involves a dilemma that most engineering students will have to face at least once in their careers: which job offer to accept. This study allows students to consider how personal values affect professional decisions. The ethical aspect of this dilemma comes from weighing competing moral goods –that is, evaluating what might be the better choice between two ethically acceptable options. In addition, the case offers students an introduction to ethical principles underpinning EU environmental law, and a chance to debate ethical aspects surrounding emerging technologies. Finally, the case invites consideration of the injustices inherent in proposed solutions to climate change.

This case study addresses two AHEP 4 themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in two parts. If desired, a teacher can use Part one in isolation, but Part two develops and complicates the concepts presented in Part one to provide for additional learning. The case allows teachers the option to stop at multiple points for questions and / or activities, as desired.

Learners have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

 

Summary:

Olivia is a first-generation university student who grew up on a farm in rural Wales and was often frustrated by living in such a remote environment. When she received excellent A levels in maths and sciences, she took a place on a chemical engineering course in London.

Olivia became passionate about sustainability and thrived during her placements with companies that were working on innovative climate solutions. One of the most formative events for her  was COP26 in Glasgow. Here, she attended debates and negotiations that contributed to new global agreements limiting global warming to 1.5°C. Following this experience, Olivia has been looking for jobs that would allow her to work on the front line combating climate change.

 

Dilemma – Part one:

Olivia has received two job offers. One is a very well-paid position at CarGro, a small firm not far from her family farm. This company works on chemical analysis for soil carbon storage – the ability of soil’s organic matter to sequester carbon-rich compounds and therefore offset atmospheric CO2. 

The other offer is for an entry-level position at EnSol, a company developing the feasibility of stratospheric aerosol injection. This technology aims to mimic the effect that volcanic eruptions have on the atmosphere when they eject particles into the stratosphere that reflect sunlight and subsequently cool the planet. EnSol is a start-up located in Bristol that has connections with other European companies working on complementary technologies.

While considering these two offers, Olivia recalls an ethics lesson she had in an engineering design class. This lesson examined the ethical implications of projects that engineers choose to work on. The example used was of a biomedical engineer who had to decide whether to work on cancer cures or cancer prevention, and which was more ethically impactful. Olivia knows that both CarGro and EnSol have the potential to mitigate climate change, but she wonders if one might be better than the other. In addition, she has her own goals and motivations to consider: does she really want to work near her parents again, no matter how well-paid that job is?

 

Optional STOP for questions and activities: 

1. Discussion: Personal values – what personal values will Olivia have to weigh in order to decide which job offer to accept? 

2. Activity: research the climate mitigation potential of soil carbon sequestration (SCS) and stratospheric aerosol injection (SAI).

3. Discussion: Professional values – based on the research, which company is doing the work that Olivia might feel is most ethically impactful? Make an argument for both companies.

4. Discussion: Wider impact – what impact does the work of these two companies have? Consider this on local, regional, and global scales. Who benefits from their work, and who does not?

5. Discussion: Technical integration – undertake a technical activity in the areas of chemical engineering, energy and / or environmental engineering related to the climate mitigation potential of SCS and SAI.

 

Dilemma – Part two:

To help her with the decision, Olivia talks with three of her former professors. The first is Professor Carrera, whom Olivia accompanied to COP26. Professor Carrera specialises in technology policy, and tells Olivia about the precautionary principle, a core component of EU environmental law. This principle is designed to help governments make decisions when outcomes are uncertain.

The second is Professor Adams, Olivia’s favourite chemical engineering professor, who got her excited about emerging technologies in the area of climate change mitigation. Professor Adams emphasises the opportunity at EnSol provides, to be working on cutting-edge research and development – “the sort of technology that might make you rich, as well!”

Finally, Olivia speaks to Professor Liu, an expert in engineering ethics. Professor Liu’s latest book on social responsibility in engineering argues that many climate change mitigation technologies are inequitable because they unfairly benefit rich countries and have the potential to be risky and burdensome to poorer ones.

Based on these conversations, Olivia decides to ask the hiring managers at CarGro and EnSol some follow-up questions. Knowing she was about to make these phone calls, both her mother and her best friend Owen (who has already secured a job in Bristol) have messaged her with contradictory advice.  What does Olivia ask on the calls to CarGro and EnSol to help her make a decision? Ultimately, which job should Olivia take?

 

Optional STOP for questions and activities:

1. Activity and discussion: research the precautionary principle – what have been the potentially positive and negative aspects of its effect on EU policy decisions related to the environment?

2. Activity: identify the risks and benefits of SCS and SAI for different communities.

3. Activity: map the arguments of the three professors. Whose perspective might be the most persuasive to Olivia and why?

4. Activity: rehearse and role play phone calls with both companies.

5. Activity: debate which position Olivia should take.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

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