Authors: Professor Dawn Bonfield MBE (Aston University);Professor Sarah Hitt SFHEA (NMITE); Dr Darian Meacham (Maastricht University); Dr Nik Whitehead (University of Wales Trinity Saint David); Dr Matthew Studley (University of the West of England, Bristol); Professor Mike Bramhall (TEDI-London); Isobel Grimley (Engineering Professors’ Council).

Topic: Data centres’ impact on sustainable water resources.

Engineering disciplines: Civil engineering, Electronic engineering.

Ethical issues: Sustainability, Respect for environment, Future generations, Risk, Societal impact.

Professional situations: Law or policy, Communication, Integrity.

Educational level: Intermediate.

Educational aim: Practise ethical judgement. Ethical Judgment is the activity of thinking about whether something has a moral attribute. Judgments involve reaching moral decisions and providing the rationale for those decisions.

 

Learning and teaching notes:

This case involves a situation where environmental damage may be occurring despite the mechanism causing this damage being permissible by law. The engineer at this centre of the case is to represent the company that is responsible for the potential damage, at a council meeting. It requires the engineer to weigh up various harms and goods, and make a decision that could seriously impact their own job or career. There is also a section at the end of this case study that contains technical information providing further details about the water cooling of ICT equipment.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in two parts. If desired, a teacher can use Part one in isolation, but Part two develops and complicates the concepts presented in Part one to provide for additional learning. The case allows teachers the option to stop at multiple points for questions and/or activities as desired.

Students have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

 

Summary:

The company Data Storage Solutions (DSS) has built a large data centre on land that was historically used for agriculture and owned by a farming operation. DSS was incorporated as a subsidiary of the farming company so that it could retain the water rights that were attached to the property. This ensured access to the large amount of water needed to cool their servers. This centre manages data from a variety of sources including the local hospital and university.

When the property was used as a farm, the farming operation never used its full allocation of water. Now, the data centre always uses the maximum amount legally allotted to it. For the rainy half of the year, this isn’t a problem. However, in more arid months, the nearby river almost runs dry, resulting in large volumes of fish dying. Other farmers in the area have complained that the water level in their wells has dropped, making irrigation much more expensive and challenging.

 

Dilemma – Part one:

You are a civil engineer working for DSS and have been requested by your boss to represent the company at a forthcoming local council meeting where the issue will be discussed. Your employer is sending you to justify the company’s actions and defend them against accusations of causing an environmental hazard in the local area which is reducing the water table for farmers and affecting local biodiversity. Your boss has told you that DSS has a right to the water and that it does not intend to change its behaviour. This meeting promises to be a contentious one as the local Green party and farmers’ union have indicated that they will be challenging the company’s water usage. How will you prepare for the meeting?

 

Optional STOP for questions and activities: 

1. Discussion: Personal values – What is your initial position on the issue? Do you see anything wrong with DSS’s water use? Why, or why not?

2. Discussion: Professional responsibilities – What ethical principles and codes of conduct are relevant to this situation?

3. Activity: Define and identify the relevant data you should compile to take to the meeting. What information do you need in order to be prepared?

4. Activity: Stakeholder mapping – Who are all the characters in the scenario? What are their positions and perspectives? How can you use these perspectives to understand the complexities of the situation more fully? Examples include:

Data Storage Solutions

5. Activity: Undertake a technical activity such as civil and / or electronic engineering related to the measurement of stream flow and calculating data centre cooling needs.

 

Dilemma – Part two:

As you prepare for the meeting, you reflect on several competing issues. For instance, you are an employee of DSS and have a responsibility to represent its interests, but can see that the company’s actions are environmentally harmful. You appreciate that the data centre is vital for the local community, including the safe running of schools and hospitals, and that its operation requires sufficient water for cooling. Your boss has told you that you must not admit responsibility for any environmental damage or biodiversity loss. You also happen to know that a new green battery plant is planning to open nearby that will create more data demand and has the potential to further increase DSS’s water use. You know that obtaining water from other sources will be costly to DSS and may not be practically possible, let alone commercially viable. What course of action will you pursue?

 

Optional STOP for questions and activities: 

1. Activity: Debate what course of action you should take. Should you take the company line despite knowing about the environmental impacts? Should you risk your reputation or career? What responsibilities do you have to fellow employees, the community, and the environment?

2. Activity: Risk analysis – What are the short- and long- term burdens and benefits of each course of action? Should environmental concerns outweigh others? Is there a difference between the environment locally and globally?

3. Activity and discussion: Read Sandra Postel’s case for a Water Ethic, and consider New Zealand’s recent legislation that gives a rainforest the same rights as a human. With this in mind, does the stream have a right to thrive? Do the fish have a right to a sustainable environment? Are humans ultimately at risk here, or just the environment? Does that answer change your decision? Why?

4. Activity: Prepare a statement for the council meeting. What will you argue?

5. Activity: The students should interrogate the pros and cons of each possible course of action including the ethical, the practical, the cost, the local relationship and the reputational damage implications. They should decide on their own preferred course of action and explain why the balance of pros and cons is preferable to other options. The students may wish to consider this from other perspectives, such as:

6. Activity: Role-play the council meeting, with students playing different characters representing different perspectives.

7. Activity: Allow students to reflect on how this case study has enabled them to see the situation from different angles, and whether this has helped them to understand the ethical concerns and come to an acceptable conclusion.

 

Annex – Accompanying technical information:

ICT equipment generates heat and so most devices must have a mechanism to manage their temperature. Drawing cool air over hot metal transfers heat energy to that air, which is then pushed out into the environment. This works because the computer temperature is usually higher than the surrounding air. There are several different mechanisms for data centre cooling, but the general approach involves chillers reducing air temperature by cooling water – typically to 7–10 °C, which is then used as a heat transfer mechanism. Some data centres use cooling towers where external air travels across a wet media so that the water evaporates. Fans expel the hot, wet air and the cooled water is recirculated. Other data centres use adiabatic economisers – where water is sprayed directly into the air flow, or onto a heat exchange surface, thereby cooling the air entering the data centre. With both techniques the evaporation results in water loss. A small 1 MW data centre using one of these types of traditional cooling can use around 25.5 million litres of water per year. Data centre water efficiency deserves greater attention. Annual reports show water consumption for cooling directly paid for by the operator, so there is an economic incentive to increase efficiency. As the total energy share of cooling has fallen with improving PUEs (Power Usage Effectiveness metric), the focus has been on electricity consumption, and so water has been a low priority for the industry. However, the largest contributor to the water footprint of a data centre is electricity generation. Where data centres own and operate the entire facility, there is more flexibility for exploring alternative sources of water, and different techniques for keeping ICT equipment cool.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

 

Authors: Professor Sarah Hitt SFHEA (NMITE); Dr Nik Whitehead (University of Wales Trinity Saint David); Dr Matthew Studley (University of the West of England, Bristol); Dr Darian Meacham (Maastricht University); Professor Mike Bramhall (TEDI-London); Isobel Grimley (Engineering Professors’ Council).

Topic: Trade-offs in the energy transition.

Engineering disciplines: Chemical engineering, Electrical engineering, Energy.

Ethical issues: Sustainability, Honesty, Respect for the environment, Public good.

Professional situations: Communication, Bribery, Working cultures.

Educational level: Intermediate.

Educational aim: Practise ethical reasoning. Ethical reasoning applies critical analysis to specific events in order to consider, and respond to, a problem in a fair and responsible way.

 

Learning and teaching notes:

This case requires an engineer with strong convictions about sustainable energy to make a decision about whether or not to take a lucrative contract from the oil industry. Situated in Algeria, the engineer must weigh perspectives on environmental ethics that may differ from those informed by a different cultural background, as well as navigate unfamiliar workplace expectations. The engineer’s own financial wellbeing is also at stake, which may complicate decision-making. As a result, this case has several layers of relations and potential value-conflicts. These include values that underlie assumptions held about the environment and its connection to human life and services.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The case is presented in two parts. If desired, a teacher can use Part one in isolation, but Part two develops and complicates the concepts presented in Part one to provide for additional learning. The case allows teachers the option to stop at multiple points for questions and/or activities as desired. To prepare for activities related to environmental ethics, teachers may want to read, or assign students to pre-read the following academic articles: ‘Environmental ethics: An overview’ or ‘Mean or Green: Which values can promote stable pro-environmental behavior?’

Learners have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

 

Summary:

You are an electrical engineer who had a three-year contract with a charity in Algeria to install solar systems on remote houses and farms that were not yet connected to the grid. The charity’s project came to an end and you have set up your own company to continue the work. It has been difficult raising money from investors to fund the project and the fledgling business is in debt. It is doubtful that your company will survive for much longer without a high-profit project.

During your time in Algeria, you have made many local and regional contacts in the energy industry. Through one of these contacts, you learn of an energy company operating a large oil field in the region that is looking to convert to solar energy to power its injection pumping, monitoring, and control systems. In doing so, the oil field will eliminate its dependency on coal-fired electricity, increasing production while boosting the company’s environmental credentials. It also hopes to make use of a governmental tax credit for businesses that make such solar conversions.

 

Optional STOP for questions and activities:

1. Discussion: What is your initial reaction to using solar energy for oil and gas production? What might your initial reaction reveal to you about your own perspectives and values?

2. Discussion and activity: List the potential benefits and risks to implementing this technology. Are these benefits and risks the same no matter which country they are implemented in?

3. Activity: Research the trend for using solar energy in oil and gas production. Which companies are promoting it and which countries are using this technology?

4. Discussion and activity related to optional pre-readings: Consider how your perspective is related to the following environmental values, and pair/share or debate with a peer.

 

Dilemma – Part one:

The following week you receive a phone call in your home office. It is a representative of the energy company named Sami. He asks you to bid for the solar installation contract for the oilfield. At first you are reluctant, it doesn’t seem right to use solar power to extract fuel that will contribute to the ongoing climate emergency. You explain your hesitation, saying “I got into the solar business because I believe we have a responsibility to future generations to develop sustainable energy.” Sami laughs and says “While you’re busy helping people who don’t exist yet, I’m trying to provide energy to the people who need it now. Surely we have a responsibility to them too?”

Sami then quotes a figure that the company is willing to pay you for the project work. You are taken aback at how large it is – the profit made on this contract would be enough to pay off your debts and give your business financial security moving forward. Still, you hesitate, telling Sami you need some time to think it over. He agrees and persuades you to attend dinner with him and his family later that week.

 

Optional STOP for questions and activities:

1. Discussion: Have you done anything wrong by accepting Sami’s dinner invitation?

2. Discussion: Environmental ethics deals with assumptions that are often unstated, such as the obligation to future generations. Like Sami, some people find that our obligation is greater to people who exist at this moment, not to those that don’t yet exist. Do you agree or disagree with this position? Why? Can we maintain an obligation to future generations while simultaneously saying that this must be weighed against the obligations in the here and now?

3. Activity: Both cost-benefit and value trade-off analyses are valuable approaches to consider in this case.  Determine the possible courses of action and undertake both types of analysis for each position by considering both short- and long-term consequences. [use the Mapping actors and processes article to help with this activity].

4. Activity: Using reasoning and evidence, create arguments for choosing one of the possible courses of action.

5. Activity: Undertake technical calculations in the areas of chemical and / or electrical engineering related to carbon offset and solar installations.

 

Dilemma – Part two:

When you arrive at Sami’s house for dinner you are surprised to find you aren’t the only guest. Leila, a finance manager at the oil company is also present. During the meal, she suggests they are considering investing in your business. “After all,” she points out, “many of our employees and their families could really use solar at their homes. We have even decided to subsidise the installation as a benefit to them.”

You are impressed by the oil company’s commitment to their workers and this would also guarantee you an income stream for 3-5 years. Of course, to guarantee the investment in your company, you will have to agree to undertake the oil field installation. You comment to Leila and Sami that it feels strange to be having these formal discussions over a family meal. “This is how we do business here,” says Sami. “You become part of our family too.”

 

Optional STOP for questions and activities:

1. Discussion: Do you accept the contract to complete the installation? Do you accept the investment in your company? Why, or why not?

2. Discussion: Is this bribery? Why, or why not?

3. Activity: Role-play the conversation between Sami, Leila, and the engineer.

4. Activity: Use heuristics to analyse possible courses of action. One heuristic is the Environmental ethics decision making guide. Another is the 7-step guide to ethical decision-making.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Professor Sarah Hitt SFHEA (NMITE); Professor Chike Oduoza (University of Wolverhampton); Emma Crichton (Engineering Without Borders UK); Professor Mike Sutcliffe (TEDI-London); Dr Sarah Junaid (Aston University); Isobel Grimley (Engineering Professors’ Council).

Topic: Monitoring and resolving industrial pollution.

Engineering disciplines: Chemical engineering; Civil engineering; Manufacturing; Mechanical engineering.

Ethical issues: Environment, Health, Public good.

Professional situations: Bribery, Whistleblowing, Corporate social responsibility, Cultural competency.

Educational level: Advanced.

Educational aim: To encourage ethical motivation. Ethical motivation occurs when a person is moved by a moral judgement, or when a moral judgement is a spur to a course of action. 

 

Learning and teaching notes:

This case requires an engineer to balance multiple competing factors including: economic pressure, environmental sustainability, and human health. It introduces the perspective of corporate social responsibility (CSR) as a lens through which to view the dilemma. In this case study, the engineer must also make decisions that will affect their professional success in a new job and country.  

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in two parts. If desired, a teacher can use Part one in isolation, but Part two develops and complicates the concepts presented in Part one to provide for additional learning. The case allows teachers the option to stop at multiple points for questions and/or activities as desired.

Learners have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

 

Summary:

Yasin is a pipeline design engineer who has been employed to manage the wastewater pipeline for MMC Textile Company in Gujarat. The company has a rapidly growing business contributing to one of India’s most important industries for employment and export. Yasin was hired through a remote process during the pandemic – he had never been to the industrial site or met his new colleagues in person until he relocated to the country. For 10 years, Yasin worked for the Water Services Regulation Authority in the UK as a wastewater engineer; this is the first time he has been employed by a private company and worked within the textile industry.

The production of textiles results in highly toxic effluent that must be treated and disposed of. A sludge pipeline takes wastewater away from MMC’s factory site and delivers it to a treatment plant downstream. On arrival at MMC, Yasin undertakes an initial inspection of the industrial site and the pipeline. He conducts some testing and measurements, then reviews the company’s documents and specifications related to the pipeline. This pipeline was built 30 years ago when MMC first began operations. In the last five years, MMC has partnered with a fast fashion chain and invested in advanced production technologies, resulting in a 50% increase in its yearly output. Yasin soon realises that as production has increased, the pipeline sometimes carries nearly double its registered capacity. Yasin was hired because MMC’s managers were aware that the pipeline capacity might be stretched and needed his expertise to develop a solution. However, Yasin suspects they are unaware of the real extent of the problem, and is nervous about how they will react to confirmation of this suspicion. Yasin is due to provide an informal verbal report on his initial inspection to the factory managers. This will be his first official business meeting since arriving in India.

 

Optional STOP for questions and activities:

1. Discussion: Although Yasin is a qualified and experienced engineer, what professional challenges might he encounter at MMC?

2. Discussion: What preparation does Yasin need to make for this informal meeting? What data or evidence should he present?

3. Activity: Role-play Yasin’s first meeting with the factory managers.

4. Activity: Research the environmental effects of textile production and / or India’s policies on textile waste management.

 

Dilemma – Part one:

At the meeting, Yasin is tasked with developing a menu of proposals to mitigate the problem. The options he puts forward include retrofitting the original pipeline, replacing it with a new one, eliminating the pipeline entirely and focusing on on-site water treatment technology, as well as other solutions. He is directed to consider the risks and benefits of the alternatives. These include the economic burdens, both the cost of the intervention as well as the decline in production necessitated while the intervention takes place, and the environmental consequences of action or inaction.  

During his research, Yasin discovers that informal housing has sprung up in the grey zone between the area’s formal zoned conurbation and the MMC industrial site. This is because there is little local regulation or enforcement as to where people are allowed to erect temporary or permanent dwellings. He estimates that there are several thousand people living in impoverished conditions on the edges of MMC’s property. Indeed, many of the people living in the informal settlement work in the lowest-skilled jobs at the textile factory. The informal settlement is located around a well that Yasin suspects may be polluted by effluent that seeps into the soil and groundwater when the pipeline overflows. He can find no information in company records about data related to this potential pollution.

 

Optional STOP for questions and activities:

1. Discussion: Does Yasin have a responsibility to do anything about the potential groundwater pollution at the informal settlement?

2. Discussion: Should Yasin advocate for the solution with the lowest cost?

3. Activity: Practise problem definition. What are the parameters and criteria Yasin should use in defining the issues at stake? What elements of the problem is he technically or ethically obligated to resolve? Why?

4. Activity: Create a tether diagram mapping the effects of each potential solution on the company, the local people, and the environment.

5. Activity: Undertake a technical activity in the areas of chemical, civil, manufacturing and / or mechanical engineering related to groundwater pollution.

 

Dilemma – Part two:

As Yasin learns more about MMC, he discovers that as the company grew rapidly in the last five years,  and has boosted its CSR initiatives, MMC started a programme to hire and upskill local labourers and began a charitable foundation to make donations to local schools and charities. For these activities, MMC has recently received a government commendation for its community commitments. Yasin is concerned about how to make sense of these activities on the one hand, and the potential groundwater contamination on the other. He speaks to his supervisor about MMC’s CSR initiatives and learns that company directors believe that their commendation will pave the way for an even better relationship with the government and perhaps enable a favourable decision on a permit to build another textile factory site nearby. At the end of the conversation, his supervisor indicates that if a new factory is built, it will need a chief site engineer. “That position would be double your current salary,” the supervisor says, “a good job on fixing this pipeline situation would make you look like a very attractive candidate.” Yasin is due to formally present his proposal about the pipeline next week to the factory manager and company directors.

 

Optional STOP for questions and activities:

1. Discussion: How should Yasin respond to the suggestion of a job offer?

2. Discussion: Should Yasin report any of MMC’s actions or motivations to an external authority?

3. Activity: Research CSR and its ethical dimensions, both in the UK and in India.

4. Activity: Undertake a technical activity in the areas of chemical, civil, manufacturing and / or mechanical engineering, related to pipeline design and flow rates.

5. Activity: Debate whether or not Yasin should become a whistleblower, either about the groundwater pollution or the job offer.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Dr Sarah Jayne Hitt (NMITE); Dr Matthew Studley (University of the West of England, Bristol); Dr Darian Meacham (Maastricht University); Dr Nik Whitehead (University of Wales Trinity Saint David); Professor Mike Bramhall (TEDI-London); Isobel Grimley (Engineering Professors’ Council).

Topic: Safety of construction materials.

Engineering disciplines: Mechanical, Materials.

Ethical issues: Safety, Communication, Whistleblowing, Power.

Educational level: Beginner.

Educational aim: To develop ethical awareness. Ethical awareness is when an individual determines that a single situation has moral implications and can be considered from an ethical point of view.

 

Learning and teaching notes:

This case concerns a construction engineer navigating multiple demands. The engineer must evaluate trade-offs between technical specifications, historical preservation, financial limitations, social needs, and safety. Some of these issues have obvious ethical dimensions, while others are ethically more ambiguous. In addition, the engineer must navigate a professional scenario in which different stakeholders try to influence the resolution of the dilemma.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to the AHEP outcomes specific to a programme under these themes, access AHEP4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in two parts. If desired, a teacher can use Part one in isolation, but Part two develops and complicates the concepts presented in Part one to provide for additional learning. The case allows teachers the option to stop at multiple points for questions and / or activities as desired.

Learners have the opportunity to:

Teachers have the opportunity to:  

 

Learning and teaching resources:

 

Summary:

Krystyna is a construction engineer working as part of a team that is retrofitting a Victorian-era factory into multi-unit housing. As an amateur history buff, she is excited to be working on a listed building for the first time in her career after finishing university three years ago. However, this poses additional challenges: she must write the specification for glass windows that will maintain the building’s heritage status but also conform to 21st century safety standards and requirements for energy efficiency. In addition, Krystyna feels under pressure because Sir Robert, the developer of the property, is keen to maximise profits while maintaining the historic feel valued by potential buyers. He also wants to get the property on the housing market as soon as possible to help mitigate a housing shortage in the area. This is the first of many properties that Dave, the project’s contractor who is well-regarded locally and has 30 years of experience working in the community, will be building for Sir Robert. This is the first time that Krystyna has worked with Dave.

 

Optional STOP for questions and activities:

1. Discussion: What competing values or motivations might conflict in this scenario?

2. Discussion: What codes, standards and authority bodies might be relevant to this scenario?

3. Activity: Assemble a bibliography of relevant professional codes, standards, and authorities.

4. Activity: Undertake a technical project relating to testing glass for fire safety and / or energy efficiency.

5. Activity: Research the use of glass as a building material throughout history and / or engineering innovations in glass production.

 

Dilemma – Part one:

On her first walk through the property with Dave, Krystyna discovers that the factory building has large floor-to-ceiling windows on the upper stories. Dave tells her that these windows were replaced at some point in the past 50 years before the building was listed, at a time when it wasn’t used or occupied, although the records are vague. The glass is in excellent condition and Sir Robert has not budgeted either the time or the expense to replace glass in the heritage building.

While writing the specification, Krystyna discovers that the standards for fire protection as well as impact safety and environmental control have changed since the glass was most likely installed. After this research, she emails Dave and outlines what she considers to be the safest and most responsible form of mitigation: to fully replace all the large windows with glass produced by a supplier with experience in fire-rated safety glass for heritage buildings. To justify this cost, she highlights the potential dangers to human health and the environment of not replacing the glass.

Dave replies with a reassuring tone and refers to his extensive experience as a contractor. He feels that too many additional costs would be incurred such as finding qualified installers, writing up new architectural plans, or stopping work altogether due to planning permissions related to historic properties. He argues that there is a low probability of a problem actually arising with the glass. Dave encourages Krystyna not to reveal these findings to Sir Robert so that “future conflicts can be avoided.”

 

Optional STOP for questions and activities:

1. Discussion: What ethical issues that can be identified in this scenario?

2. Discussion: What interpersonal dynamics might affect the way this situation can be resolved?

3. Discussion: If you were the engineer, what action would you take, if any?

4. Activity: Identify all potential stakeholders and their values, motivations, and responsibilities using the SERM found in the Learning and teaching resources section.

5. Activity: Role-play the engineer’s response to the contractor or conversation with the developer.

6. Discussion: How do the RAEng/Engineering Council Statement of Ethical Principles and the Society of Construction Law Statement of Ethical Principles inform what ethical issues may be present, and what solutions might be possible?

 

Dilemma – Part two:

After considerable back and forth with Dave, Krystyna sees that she is unlikely to persuade him to make the changes to the project that she has recommended. Now she must decide whether to go against his advice and notify Sir Robert that they have disagreed about the best solution. Additionally, Krystyna has begun to wonder whether she has a responsibility to future residents of the building who will be unaware of any potential dangers related to the windows. Meanwhile, time is moving on and there are other deadlines related to the project that she must turn her focus to and complete.

 

Optional STOP for questions and activities:

The Society of Construction Law’s Statement of Ethical Principles advises “provid[ing] information and warning of matters . . . which are of potential detriment to others who may be adversely affected by them.”

1. Activity: Debate whether or not Krystyna has an ethical or professional responsibility to warn relevant parties.

2. Discussion: If Krystyna simply warns them, is her ethical responsibility fulfilled?

3. Activity: Map the value conflicts and trade-offs Krystyna is dealing with. Use the Mapping Actors and Processes article in the Learning and teaching resources section.

4. Discussion: If you were Krystyna, what would you do and why?

5. Discussion: In what ways are the professional codes helpful (or not) in resolving this dilemma?

6. Discussion: ’Advises’ or ‘requires’? What’s the difference between these two words in their use within a code of ethics? Could an engineer’s response to a situation based on these codes of ethics be different depending on which of these words is used?

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Professor Sarah Hitt SFHEA (NMITE); Professor Raffaella Ocone OBE FREng FRSE (Heriot Watt University); Professor Thomas Lennerfors (Uppsala University); Claire Donovan (Royal Academy of Engineering); Isobel Grimley (Engineering Professors’ Council).

Topic:  Developing customised algorithms for student support.

Engineering disciplines: Computing, AI, Data.

Ethical issues: Bias, Social responsibility, Risk, Privacy.

Professional situations: Informed consent, Public health and safety, Conflicts with leadership / management, Legal implications.

Educational level: Beginner.

Educational aim: Develop ethical sensitivity. Ethical sensitivity is the broad cognisance of ethical issues and the ability to see how these might affect others.

 

Learning and teaching notes:

This case study involves the employees of a small software start-up that is creating a customised student support chatbot for a Sixth Form college. The employees come from different backgrounds and have different perspectives on the motivations behind their work, which leads to some interpersonal conflict. The team must also identify the ethical issues and competing values that arise in the course of developing their algorithm.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in two parts which build in complexity and navigate between personal, professional, and societal contexts. If desired, a teacher can use Part one in isolation, but Part two develops and complicates the concepts presented in Part one to provide for additional learning. Pre-reading ‘Ethics of Care and Justice’ is recommended, though not required, for engaging with Part two. The case allows teachers the option to stop at multiple points for questions and / or activities as desired.

Learners have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

 

Summary:

Exaba is a small, three-person software startup. Like all small businesses, it has been struggling with finances during the pandemic. The company began selling its services across a variety of industry sectors but is now trying to expand by developing software solutions for the growing education technology sector.

Ivan, Exaba’s founder and CEO, was thrilled to be contracted by a growing local Sixth Form College in North West England, NorthStar Academy, to create a chatbot that will optimise student support services. These services include ensuring student safety and wellbeing, study skills advice, careers guidance, counselling, and the identification for the need and implementation of extra learning support. It is such a large project that Ivan has been able to bring in Yusuf, a university student on placement from a computer systems programme, to help Nadja, Exaba’s only full-time software engineer. Ivan views the chatbot contract as not only a financial windfall that can help get the company back on track, but as the first project in a new product-development revenue stream.

Nadja and Yusuf have been working closely with the NorthStar Academy’s Principal, Nicola, to create ‘Alice’: the custom student-support chatbot to ensure that she is designed appropriately and is fit for purpose. Nicola has seen growing evidence that chatbots can identify when students are struggling with a range of issues from attendance to anxiety. She has also seen that they can be useful in helping administrators understand what students need, how to help them more quickly, and where to invest more resources to make support most effective.

 

Optional STOP for questions and activities:

1. Discussion: What moral or ethical issues might be at stake or arise in the course of this project?

2. Discussion: What professional or legal standards might apply to the development of Alice?

3. Discussion: What design choices might Nadja and Yusuf have to consider as they build the chatbot software in order for it to conform to those standards?

4. Discussion: is there anything risky about giving cognitive chatbots human names in general, or a female name specifically?

5. Activity: Undertake stakeholder mapping to elicit value assumptions and motivations.

6. Activity: Research any codes of ethics that might apply to AI in education, or policies / laws that apply to controlling and processing student data.

7. Activity: View the following TED talk and have a discussion on gender in digital assistants: Siri and Alexa are AI Built for the Past by Emily Liu.

 

Dilemma – Part one:

After undertaking work to ensure GDPR compliance through transparency, consent, and anonymisation of the data harvested by interactions with Alice, Nadja and Yusuf are now working on building the initial data set that the chatbot will call upon to provide student support. The chatbot’s information to students can only be as good as the existing data it has available to draw from. To enable this, Nicola has agreed to provide Exaba with NorthStar Academy’s existing student databases that span many years and cover both past and present students. While this data – including demographics, academic performances, and interactions with support services – is anonymised, Yusuf has begun to feel uncomfortable. One day, when the entire team was together discussing technical challenges, Yusuf said “I wonder what previous students would think if they found out that we were using all this information about them, without their permission?”

Ivan pointed out, “Nicola told us it was okay to use. They’re the data controllers, so it’s their responsibility to resolve that concern, not ours. We can’t tell them what to do with their own data. All we need to be worried about is making sure the data processing is done appropriately.”

Nadja added, “Plus, if we don’t use an existing data set, Alice will have to learn from scratch, meaning she won’t be as effective at the start. Wouldn’t it be better for our chatbot to be as intelligent and helpful as possible right away? Otherwise, she could put existing students at a disadvantage.”

Yusuf fell silent, figuring that he didn’t know as much as Ivan and Nadja. Since he was just on a placement, he felt that it wasn’t his place to push the issue any further with full-time staff.

 

Optional STOP for questions and activities:

1. Discussion: Expand upon Yusuf’s feelings of discomfort. What values or principles is this emotion drawing on?

2. Discussion: Do you agree with Yusuf’s perspective, or with Ivan’s and Nadja’s? Why?

3. Discussion: Does / should Yusuf have the right to voice any concerns or objections to his employer?

4. Discussion: Do / should previous NorthStar students have the right to control what the academy does with their data? To what extent, and for how long?

5. Discussion: Is there / should there be a difference between how data about children is used and that of adults? Why?

6. Discussion: Should a business, like Exaba, ever challenge its client, like NorthStar Academy, about taking potentially unethical actions?

7. Technical activity: Undertake a technical activity such as creating a process flow diagram, pieces of code and UI / UX design that either obscure or reinforce consent.

8. Activity: Undertake argument mapping to diagram and expand on the reasoning and evidence used by Yusuf, Nadja, and Ivan in their arguments.

9. Activity: Apply ethical theories to those arguments.  

10. Discussion: What ethical principles are at stake? Are there potentially any conflicts or contradictions arising from those principles?

 

Dilemma – Part two:

Nicola, too, was under pressure. The academy’s Board had hired her as Principal to improve NorthStar’s rankings in the school performance table, to get the college’s finances back on track, and support the government efforts at ‘levelling up’ This is why one of Nicola’s main specifications for Alice is that she be able to flag students at risk of not completing their qualifications. Exaba will have to develop an algorithm that can determine what those risk factors are.

In a brainstorming session Nadja began listing some ideas on the whiteboard. “Ethnic background, family income, low marks, students who fit that profile from the past and ultimately dropped out, students who engaged with support services a lot, students with health conditions . . .”

“Wait, wait, wait,” Yusuf said. “This feels a little bit like profiling to me. You know, like we think kids from certain neighbourhoods are unlikely to succeed so we’re building this thing to almost reinforce that they don’t.”

“The opposite is true!” Ivan exclaimed. “This algorithm will HELP exactly those students.”

“I can see how that’s the intention,” Yusuf acknowledged. “But I’ve had so many friends and neighbours experience well-intentioned but not appropriate advice from mentors and counsellors who think the only solution is for everyone to complete qualifications and go to university. This is not the best path for everybody!”

Nadja had been listening carefully. “There is something to what Yusuf is saying: Is it right to nudge students to stay in a programme that’s actually not a best fit for them? Could Alice potentially give guidance that is contrary to what a personal tutor, who knows the student personally, might advise? I don’t know if that’s the sort of algorithm we should develop.”

At this point Ivan got really frustrated with his employees: “This is the proprietary algorithm that’s going to save this company!” he shouted. “Never mind the rights and wrongs of it. Think of the business potential, not to mention all the schools and students this is going to help. The last thing I need is a mutiny from my team. We have the client’s needs to think about, and that’s it.”

 

Optional STOP for questions and activities:

1. Activity: compare an approach to this case through the ethics of care versus the ethics of justice. What different factors come into play? How should these be weighed? Might one approach lead to a better course of action than another? Why?

2. Discussion: what technical solutions, if any, could help mitigate Yusuf and Nadja’s concerns?

3. Activity: imagine that Ivan agrees that this is a serious enough concern that they need to address it with Nicola. Role play a conversation between Ivan and Nicola.

4. Activity: undertake a classroom debate on whether or not Alice has the potential to reinforce negative stereotypes. Variations include alley debate, stand where you stand, adopt and support opposite instinct.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Our two Placements Toolkits (previously Contextual Learning Toolkits) are the result of the research conducted to address the recommendations of the Perkins Review of Engineering Skills and the Royal Academy of Engineering’s Universe of Engineering Report about engineering student’s placements in companies.

The report is part of the close work that the EPC has being doing with the NCUB on its “engineering workwith” hub of information for employers on how to work with university engineering departments to provide work experience opportunities and other forms of collaboration to enhance the work-readiness of students, and follows the outcomes of a survey conducted by the EPC during September/October 2015 on Contextual Learning in UK HE Engineering.

The report includes the main findings of the research aimed to explore engineering students’ placement experiences and case studies. Two separate, but interlinked, toolkits, were developed:

The toolkit for Students was designed to support students to get the best from their placement experience.

The toolkit for Universities and Employers was designed to support higher education institutions and employers to enhance the experience and the value of students’ placements.

Structure

The toolkits were structured to support the placement experience in three key stages: before, during and after placement.

before2during2after2

For the purpose of the toolkits:

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

This toolkit is designed to support you to get the best from your placement experience. It will help you to think about your placement, looking at your expectations, recognising your own responsibilities alongside those of your university and placement provider.

For the purpose of this toolkit:

  • a placement is where learning opportunities are available for you to undertake engineering practice under guidance and supervision
  • an academic supervisor is your key link at your university, during your placement (if applicable)
  • a placement supervisor is your direct manager at the company

The Toolkit is structured to follow your placement journey and will provide you useful information to consider before, during and after your placement experience.

Aligned with the Engineering Placements Toolkit, designed for education institutions and employers, this toolkit aims to support your placement experience in three key stages: before, during and after placement. Please select and click the appropriate page below to gain access to tools to help you through each stage of the placement.

Contents

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

The Engineering Placements Toolkit is designed to support higher education institutions and employers to enhance the experience and the value of students’ placements. Aligned with the Your Placement Journey Toolkit, designed for students, this toolkit aims to support the placement experience in three key stages: before, during and after placement. Please select and click the appropriate page below to gain access to tools to help you through each stage of the placement.

Contents

 

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Your Placement Journey Toolkit is designed to support you to get the best from your placement experience. It will help you to think about your placement, looking at your expectations, recognising your own responsibilities alongside those of your university and placement provider.

Aligned with the Engineering Placements Toolkit, designed for education institutions and employers, this toolkit aims to support your placement experience in three key stages: before, during and after placement.

 

Placement experiences

“I am getting industrial experience in the area I am really passionate about, so when I’ll graduate and will look for jobs I’ll be so much better prepared and it’s definitely a plus to my CV.” – from University of Leicester

Oishi Deb is a software and electronics engineering undergraduate at University of Leicester. She has finished her second year and is currently doing a yearlong placement at Rolls Royce where she is enjoying the opportunity to apply her knowledge in real world projects and also learn new skills that will benefit her future professional career.

“I think the best part was that I was seen as a team member in the department (
) I was very welcomed there, they appreciated the work I was doing and the feedback was very constructive all the time.” – from University of Salford

Cristian Balan is an aeronautical engineering undergraduate at University of Salford. He had an exciting one-year placement in Airbus, working both in Germany (Bremen) and France (Toulouse). In his placement Cristian felt he was part of the team and worked in fast-paced projects where he had the opportunity to work not only in research and development departments, but also in production and quality management.

“I couldn’t recommend doing a placement enough to anyone. I think this was one of the best decisions I have made. I wasn’t originally signed up to do it but I changed my mind and I am so delighted, because I think it’s really invaluable to have real world experience throughout a year. It puts what you learned in university in such a good perspective, and I found that really helpful.” – from University of Bath

Emily Jones is a civil engineering undergraduate at University of Bath. She did a one-year placement in industry where she had the opportunity to work in different projects and have a real world experience of what a civil engineer does. Emily describes her placement as being an invaluable experience, and recommends every student to be proactive and embrace all the opportunities been offered during their placement.

“I enjoyed the freedom of being able to help in any way that I could, and just being useful. I really did enjoy it, and it was a really good break from university, which was exactly what I wanted.” – from Imperial College London

Tobi Danmole is a mechanical engineering undergraduate at Imperial College London. Last year he did a one-year placement, not only to gain experience and increase his chances of getting a good job, but also to have a break from university and explore the world of work. He has been offered a job in Rolls-Royce, after doing his placement in the company.

“I think it’s really important if you are given the opportunity to enter a company for a short period of time to see as much as the company as possible, and not just the little sector where you are working, so that you can have a better feel of how companies, in general, work.” – from University of Cambridge

Madeleine Steer is an engineering undergraduate at University of Cambridge. In Cambridge, all engineering undergraduate students are required to complete a total of 8 weeks of internship experience during summer. However, although being compulsory for her degree, Madeleine also wanted to do internships in order to explore which field of engineering she wanted to specialise in the future. These internships allowed Madeleine to actually experience the work of different companies, and gain a wider perspective of what to expect in different engineering sectors.

“I think I’ve become more interested in my own course. And then, as a person, it has made me more mature and given me a better idea of what I want to do next. I still have some doubts from time to time, but now, at least, I know what I enjoy doing, and what I am looking for in a job.” – University of Bath

Ana Miarnau is a mechanical engineering undergraduate at University of Bath. She had an international one-year placement at a research organisation in Switzerland. Initially, she was not meant to do a placement, but after speaking to students at the university who had been on a placement before, Ana thought it was a good idea to get work experience before graduating and increase their chances of finding a good job once graduated.

“You got to learn the lesson to rely on other people and look for help when you need it. I think it helped me to come to university because if I hadn’t done it, I would be struggling with problems and trying to solve things on my own, when there are better options out there, such as going to look for help and working together in group. I think that is, at the moment, perhaps the best thing I have learnt.” – from University of Cambridge

Charlie Constable is a first year engineering undergraduate student at University of Cambridge. He took a gap year before coming to university, through the Engineering Development Trust ‘Year in Industry Scheme’, in order to try and feel how actually engineering works.

 

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Your Placement Journey Toolkit is designed to support you to get the best from your placement experience. It will help you to think about your placement, looking at your expectations, recognising your own responsibilities alongside those of your university and placement provider.

Aligned with the Engineering Placements Toolkit, designed for education institutions and employers, this toolkit aims to support your placement experience in three key stages: before, during and after placement.

 

Your placement provides you with new learning experiences, knowledge, and skills that will be assessed by your university and valued by future employers.

Top Tips

Assessment

On completion of your placement, ensure that you have submitted all the documents and reports on the due date.

Evaluate the placement itself and prepare for meeting with your personal tutor and placement coordinator. 

Reflect and evaluate your achievements

Look at what you’ve enjoyed the most and benefited from during your placement experience.

How do you assess your skills development? Reflect on what you have achieved and the skills you have acquired to enable this.

Reflect on what have you enjoyed the most, what have you and least, and why.

Your future plans

Write your CV, and give specific examples based on the experience you acquired during your placement.

Contact your Careers Service for individual advise on your future plans.

Think about professional registration

Once you have achieved the necessary qualifications and workplace experience you should apply to your institution to become professionally registered.  Your institution will guide you through the registration process and help you to decide when you’re ready to apply.

Read more on the Engineering Council website.

As you prepare to enter the world of work, it’s critical to align your skills and experience with the needs of the businesses which will look to employ you. Many employers made it plain that undergraduates achieving professional registration as an Engineering Technician (EngTech) and / or ICT Technician (ICTTech) on completion of their year in industry will have a distinct advantage when it comes to finding employment upon graduation.

Read more about the technician professional registration for students on The Institute of Engineering and Technology website.

Share your experience with fellow students

Share your thoughts and experience with your Career Services and fellow students at your university. You can also have a wider impact contacting organisms such as the National Centre for Universities and Business (NCUB) and their dedicated programmes such as My Placement Experience.

 

Read more

 

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

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