Authors: Professor Mike Sutcliffe (TEDI-London); Professor Mike Bramhall (TEDI-London); Prof Sarah Hitt SFHEA (NMITE); Johnny Rich (Engineering Professors’ Council); Professor Dawn Bonfield MBE (Aston University); Professor Chike Oduoza (University of Wolverhampton); Steven Kerry (Rolls-Royce); Isobel Grimley (Engineering Professors’ Council).

Topic: Smart meters for responsible everyday energy use.

Engineering disciplines: Electrical engineering

Ethical issues: Integrity, Transparency, Social responsibility, Respect for the environment, Respect for the law

Professional situations: Communication, Privacy, Sustainability

Educational level: Beginner

Educational aim: To encourage ethical motivation. Ethical motivation occurs when a person is moved by a moral judgement, or when a moral judgement is a spur to a course of action. 

 

Learning and teaching notes:

This case is an example of ‘everyday ethics’. A professional engineer must give advice to a friend about whether or not they should install a smart meter. It addresses issues of ethical and environmental responsibility as well as public policy, financial burdens and data privacy. The case helps to uncover values that underlie assumptions that people hold about the environment and its connection to human life and services. It also highlights the way that those values inform everyday decision-making.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in three parts that build in complexity. If desired, a teacher can use Part one in isolation, but Part two and Part three develops and complicates the concepts presented in Part one in order to provide additional learning. The case allows teachers the opportunity to stop at various points to pose questions and/or set activities.

Learners have the opportunity to:

Teachers have the opportunity to:

 

Learning and teaching resources:

 

Summary – Part one:

Sam and Alex have been friends since childhood. As they have grown older, they have discovered that they hold very different political and social beliefs, but they never let these differences of opinion get in the way of a long and important friendship. In fact, they often test their own ideas against each other in bantering sessions, knowing that they are built on a foundation of respect.

Sam works as an accountant and Alex has become an environmental engineer. Perhaps naturally, Alex often asks Sam for financial advice, while Sam depends on Alex for expert information related to sustainability and the environment. One day, knowing that Alex is knowledgeable about the renewable energy industry and very conscious of the impact of energy use at home, Sam messages Alex to say he is getting pressure from his energy company to install a smart meter.

Sam has been told that smart metering is free, brings immediate benefits to customers by helping them to take control of their energy usage, and is a key enabler for the transition away from fossil fuels use and towards the delivery of net zero emissions by 2050. Smart meters give consumers near real-time information on energy use, and the associated cost, enabling them to better manage their energy use, save money and reduce emissions. A further benefit is that they could charge their electric car far more cheaply using a smart meter on an overnight tariff.

Yet Sam has also read that smart meters ‘go dumb’ if customers switch providers and, as a pre-payment customer, this option may not be available with a smart meter. In addition, Sam suspects that despite claims that the smart meter roll out is free, the charge is simply being passed on to customers through their energy bills instead. Alex tries to give Sam as much good information as possible, but the conversation ends with the decision unresolved.

 

Optional STOP for questions and activities: 

1. Discussion and activity: Personal values – We know that Sam and Alex have different ideas and opinions about many things. This probably stems from a difference in how they prioritise values. For instance, valuing transparency over efficiency, or sustainability over convenience. Using this values activity as a prompt, what personal values might be competing in this particular case?

2. Discussion and activity: Everyday ethics – Consider what values are involved in your everyday choices, decisions, and actions. Write a reflective essay on three events in the past week that, upon further analysis, have ethical components.

3. Discussion: Professional values – Does Alex, as an environmental engineer, have a responsibility to advocate installing smart meters? If so, does he have more responsibility than a non-engineer to advocate for this action? Why, or why not?

4. Discussion: Wider impact – Are there broader ethical issues at stake here?

5. Activity: Role-play a conversation between Sam and Alex that includes what advice should be given and what the response might be.

 

Dilemma – Part two:

After getting more technical information from Alex, Sam realises that, with a smart meter, data on the household’s energy usage would be collected every 30 minutes.  This is something they had not anticipated, and they ask a number of questions about the implications of this. Furthermore, while Sam has already compared tariffs and costs as the main way to choose the energy provider, Alex points out that different providers use different energy sources such as wind, gas, nuclear, coal, and solar. Sam is on a tight budget but Alex explains that the cheaper solution is not necessarily the most environmentally responsible choice. Sam is frustrated: now there is something else to consider besides whether or not to install the smart meter.

 

Optional STOP for questions and activities:  

1. Activity: Technical integration – Undertake an electrical engineering technical activity related to smart meters and the data that they collect.

2. Activity: Research what happens with the data collected by a smart meter. Who can access this data and how is privacy protected? How does this data inform progress towards the energy transition from fossil fuels?

3. Activity: Research different energy companies and their approach to responsible energy sourcing and use. How do these companies communicate that approach to the public? Which company would you recommend to your friend and why?

4. Activity: Cost-benefit analysis – Sometimes the ethical choice is the more expensive choice. How do you balance short- and long-term benefits in this case? When, if ever, would it be ethically right to choose energy from non-renewable sources? How would this choice differ if the context being considered was different? For example, students could think about responsible energy use in industrialised economies versus the developing world and energy justice.

 

Dilemma – Part three:

Following this exchange with Sam, Alex becomes aware that one of the main obstacles in energy transition concerns communication with the public. Ideally, Alex wants to persuade family and other friends to make more responsible choices; however, it is clear that there are many more factors involved than can be seen in one glance. This includes what kinds of pressure is put on consumers by companies and the government. Alex begins to reflect on how policy drives what engineers think and do, and joins a new government network on Engineering in Policy.  

Alex and Sam meet up a little while later, and Sam announces that yes, a smart meter has been installed. At first Alex is relieved, but then Sam lets it slip that they are planning to grow marijuana in their London home. Sam asks whether this spike in energy use will be picked up as abnormal by a smart meter and whether this would lead to them being found out.

 

Optional STOP for questions and activities:  

1. Discussion: Personal values – What are the ethics involved in trying to persuade others to make similar choices to you?

2. Discussion and activity: Legal responsibility – What should Alex say or do about Sam’s disclosure? Role-play a conversation between Sam and Alex.

3. Discussion: Professional responsibility – What role should engineers play in setting and developing public policy on energy?

4. Activity: Energy footprint – Research which industries use the most energy and, on a smaller scale, which home appliances use the most energy.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Professor Dawn Bonfield MBE (Aston University); Johnny Rich (Engineering Professors’ Council); Professor Chike Oduoza (University of Wolverhampton).

Keywords: Ethical principles; Code of conduct; Engineering professionals; Ethical decision-making; Ethical behaviour.

Who is this article for?: This article should be read by educators at all levels in higher education who wish to integrate ethics into the engineering and design curriculum or module design. It will also help to prepare students with the integrated skill sets that employers are looking for.

 

Premise:

The Statement of Ethical Principles published by the Engineering Council and the Royal Academy of Engineering in 2005 (revised in 2017) contains the recommendations to which all UK engineers should comply. It sets out four fundamental principles that all engineering professionals should aspire to follow in their working habits and relationships.

At the launch of the revised document, the Chair of the Engineering Council said “The profession needs to ensure that the principles are embedded at all stages of professional development for engineers and those technicians, tradespeople, students, apprentices and trainees engaged in engineering.”

These principles are based on the premise that engineering professionals work to enhance the wellbeing of society, and in so doing they are required to maintain and promote high ethical standards, as well as to challenge unethical behaviour. The principles are the foundation for making decisions when faced with an ethical dilemma in engineering.

 

The four principles:

The code defines four fundamental principles of ethical behaviour: Honesty and integrity; Respect for life, law, the environment and public good; Accuracy and rigour; and Leadership and communication.

The requirement for engineers to embody honesty and integrity is based on the expectation that engineers can be trusted. It seeks to position the engineering community as one that possesses the respect and confidence of the public. People should feel confident that the word of an engineer is a reliable one, and that decisions taken by engineers are fair and without compromise or conflict.

Respect for life, law, the environment and public good demands that engineers are law-abiding and have the public’s best interests at heart. This allows people to feel safe when they drive over bridges, fly in aircrafts, and use electrical equipment. It reassures them that engineering designs have been tested, are legally compliant, and that the engineer puts, above all else, the wellbeing of the public, future generations, other members of the profession, and the environment in which we live. This principle also covers the protection of data and privacy of the public.

Accuracy and rigour ensures that engineers are trained, competent and knowledgeable, and that they do not pass themselves off as experts in areas where they are not competent. It requires that engineers keep their knowledge up-to-date, and share their knowledge and understanding with others in their profession. It calls for engineers to take a broad approach to problem-solving, considering a variety of external factors which may influence the risks of any project.

And finally, the principle of leadership and communication ensures that engineers lead by example, that diversity and inclusion are valued, and that people are treated fairly and with respect. It is concerned with the impact of engineering on society in the broadest sense – with how the public sees engineering and how engineering addresses public, social and environmental justice concerns. It requires engineers to be considerate and truthful when acting in a professional capacity, and to raise concerns where necessary.

These four principles underpin professional codes of conduct for engineers, and they provide guidance on how ethical decisions should be made, giving a set of values against which engineers can behave.

 

Using the principles to unpick right from wrong and make the best decision:

While these principles can form a useful basis for ethical decision-making within engineering, it is often the case that conflicts arise that prevent the decision pathway from being straightforward, when there is no obvious right or wrong answer. There may be other principles that need to be considered, relating to the organisation or the institution that the engineer is working for. Furthermore, there may be other considerations associated with a person’s religion, culture or belief system. We shouldn’t forget that other constraints such as cost and time will also impact on the possible options available.

So, decision-making in engineering is rarely straightforward. It is not like a mathematical equation with right and wrong answers, but rather with degrees of rightness, balances of pros and cons and, often, with some costs incurred for the sake of a greater good. Various tools and frameworks exist to help the decision-maker with ethical problems. Probably the simplest logical method considers each of the possible solutions against the ethical principles that are to be complied with. These can then be considered in relation to the stakeholders affected, and a list of pros and cons can be developed. They can even be scored and weighted.

What if a decision is required quickly? How do we ensure that we are likely to make the best one? These questions are partly due to the values that we subscribe to as engineers, and as individuals. They become embedded in our subconsciousness through our training and practice. When decisions need to be made in a hurry, we rely on heuristics, or simple rules or instincts that feel consistent with the ethical knowledge and expertise that we have built up during our career. These heuristics, however, are subject to cognitive biases – psychological patterns of thought that divert us from purely rational approaches. Being aware of these biases can help to minimise or compensate for them.

 

Conclusion:

Engineers should utilise the Statement of Ethical Principles and knowledge of the specific context they are working in, to make the best decisions on the situation or dilemmas at hand. Ultimately, decisions that we make as a professional engineer are our individual responsibility, and whatever decision results, we should be prepared to justify and stand by them, knowing that we have taken these in good faith and for the right reasons. Ethical decision-making can be practised throughout an engineer’s education by using a variety of case studies to explore a range of scenarios an engineer could face. The Royal Academy of Engineering and Engineering Professors’ Council’s Engineering ethics case studies can be used for this.

 

Additional resources:

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

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