Author: Professor Manuela Rosa (Algarve University). 

Keywords: Societal impact; Equity; Equality, diversity and inclusion (EDI); Design; Justice; Equity; Communication; Global responsibility. 

Who is this article for?: This article should be read by educators at all levels in higher education who wish to integrate social sustainability, EDI, and ethics into the engineering and design curriculum or module design. It will also help to prepare students with the integrated skill sets that employers are looking for. 

  

Premise: 

The Declaration on the Rights of Disabled Persons, adopted by the General Assembly of United Nations on 9 December 1975, stipulated protection of the rights of people with disabilities. The United Nations 2030 Agenda for Sustainable Development, a plan of action for people, planet, and prosperity, demands that all stakeholders, acting in collaborative partnership, must recognise that the dignity of the human person is fundamental and so the development of the 17 Sustainable Development Goals must meet all segments of society in a way that “no one will be left behind”.  

In relation to engineering, The Statement of Ethical Principles published by the Engineering Council and the Royal Academy of Engineering in 2005 and revised in 2017, articulates one of its strategic challenges to be positioning engineering at the heart of society, enhancing its wellbeing, improving the quality of the built environment, and promoting EDI. To uphold these principles, engineering professionals are required to promote social equity, guaranteeing equal opportunities to access the built environment and transportation systems, enabling the active participation of all citizens in society, including vulnerable groups. The universal design approach is one method that engineers can use to ensure social sustainability. 

 

The challenges of universal and inclusive design: 

Every citizen must have the same equality of opportunities in using spaces because the existence of an accessible built environment is fundamental to guarantee vitality, safety, and sociability. These ethical values associated with the technical decision-making process were considered by the American architect Ronald Lawrence Mace (1941-1998) who defined the universal design concept as “designing all products, buildings and exterior spaces to be usable by all people to the greatest extent possible” (Mace et al., 1991), thus contributing to social inclusion.  

Universal accessibility according to this universal design approach is “the characteristic of an environment or object which enables everybody to enter into a relationship with, and make use of, that object or environment in a friendly, respectful and safe way” (Aragall et al., 2003). It focuses on people with reduced mobility, such as people with disabilities (mobility, vision, hearing and cognitive dimensions), children and elderly people. Built environment and transport systems must be designed considering this equity attribute which is associated with social sustainability and inclusion. 

The Center for Universal Design of the North Carolina State University developed seven principles of universal design (Connell et al., 1997):  

1. Equitable use 

2. Flexibility in use  

3. Simple and intuitive use  

4. Perceptible information  

5. Tolerance for error  

6. Low physical effort  

7. Size and space for approach and use.    

These principles must always be incorporated in the conception of products and physical environments, so as to create a ‘fair built’ environment, where all have the right to use it, in the same independent and natural way. This justice design must guarantee autonomy in the use of spaces and transport vehicles, contributing to the self-determination of citizens.   

The perceptions of the space users are fundamental to be considered in the design process to achieve the usability of the built environment and transport systems. Pedestrian infrastructure design and modal interfaces demand user-centred approaches and therefore processes of co-design and co-creation with communities, where people are effectively involved as collaborators and participants. 

Achieving an inclusive society is a great challenge because there are situations where the needs of users are divergent: technical solutions created for a specific group of people are inadequate for others. For example, wheelchair users and elderly people need smooth surfaces and, on the contrary, blind people need tactile surfaces.  

Consequently, in the process of universal design, some people can feel excluded because they need other technical solutions. It is then necessary to consider precise inclusive design when projecting urban spaces for all.   

Universal design is linked with designing one-space-suits-almost-all, and inclusive design focuses on one-space-suits-one, for example design a space for everyone (collective perspective) versus design a space for one specific group (particular perspective). As the built environment must be understandable to and usable by all people, both are important for social sustainability. Universal design contributes to social inclusion, but added inclusive design is needed, matching the excluded users to the object or space design.  

In order to promote social inclusion and quality of life, to which everyone is entitled, universal and inclusive co-design of the built environment and the transportation systems demands specific approaches that have to be integrated in engineering education: 

 

Conclusion: 

Universal and inclusive co-design of the built environment and transportation systems must be seen as an ethical act in engineering. Co-design for social sustainability can be strengthened through engineering acts. Ethical responsibility must be assumed to create inclusive solutions considering human diversity, empowering engineers to act and design justice.  

There is a strong need for engineers to possess a set of skills and competencies related to the ability to work with other professionals (for example from the social sciences),  users, or collaborators. In the 21st century, beyond the use of technical knowledge to solve problems, engineers need communication skills to achieve the sustainable development goals, requiring networking, cooperating in teams, and working with communities.  

Engineering education must consider transdisciplinary approaches which make clear progress in tackling urban challenges and finding human-centred solutions. Universal and inclusive co-design must be incorporated routinely into the practice of engineers and assumed in Engineering Ethics Codes.  

 

References: 

Aragall, F. and EuCAN members, (2003) European Concept for Accessibility: Technical Assistance Manual. Luxemburg: EuCAN – European Concept for Accessibility Network.  

Connell, B. R., Jones, M., Mace, R., Mueller, J., Mullick, A., Ostroff, E., Sanford, J., Steinfeld, E., Story, M. and Vanderheiden, G. (1997) The Principles of Universal Design, Version 2.0. Raleigh: North Carolina State University, The Center for Universal Design. USA.  

Mace, R. L., Hardie G. J. and Place, J. P. (1991) ‘Accessible environments: Toward universal design,’ in W.E. Preiser, J.C. Vischer, E.T. White (Eds.). Design Intervention: Toward a More Human Architecture. New York: Van Nostrand Reinhold, pp. 155-180.  

Declaration on the Rights of Disabled Persons. (1975). Proclaimed by G/A/RES 3447 of 9 December 1975. 

United Nations. (2015). Transforming Our World: The 2030 Agenda for Sustainable Development. Resolution adopted by the United Nations General Assembly on 25 September 2015, New York.  

Additional resources: 

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

The decisions engineers make on a daily basis can have significant consequences for underrepresented and disadvantaged groups in society. Prof Dawn Bonfield, Visiting Professor of Inclusive Engineering at Aston University, Royal Society Entrepreneur in Residence at King’s College London and a member of the EPC’s Engineering Ethics Advisory Group explains…

In the recent ethics report published by the RAEng (1) you might have noticed the explicit references, in an ethics context, to the societal and social justice implications of our engineering solutions that can lead to biased or discriminatory outcomes for different groups of people. This prioritisation of inclusive outcomes is a welcome expansion of the conventional focus of engineering ethics, which is often rooted in issues such as safety, corruption, and competence.

Reference was made in the first page of the report to the use of crash test dummies that have been designed to represent male drivers, leaving women (and pregnant women in particular) at greater risk in car accidents; the potential for algorithms and internet search engines to influence our thoughts on the world; issues arising from facial recognition technology failing to accurately identify those from Black, Asian and Ethnic Minority communities; and the use of artificial intelligence systems that will make safety-critical, legal, and other life changing decisions, which are often based on historical and biased datasets. You can further explore some of the issues with facial recognition technology in one of the ethics case studies produced by the EPC for their RAEng-supported Engineering Ethics Toolkit.

These are all examples of how, as engineers, we can inadvertently create solutions that are biased against minoritized groups of people if we are not careful. This generally occurs as a direct result of the fact that these groups of people are poorly represented in the engineering sector, and so their inputs are missing in the specification, design, and testing of new technologies (2).

But even before we get to a truly diverse engineering workforce, all engineers must be mindful of the ways in which the decisions they take can be discriminatory or can promulgate bias. In situations like the ones mentioned above it is relatively easy to spot the opportunity for discrimination, but in other cases it can be much more difficult. For example, there are ethical implications associated with the sort of ducting that gets chosen for a new building, where one material causes more pollution to socially and economically disadvantaged populations than another. It is in cases like this that a little more thought is required to spot whether the outcomes of these decisions are inclusive and ethical, or not.

Recently, the Covid-19 pandemic has shown us very clearly what the ethical implications are of our built environment decisions and designs, where people living in densely populated and overcrowded urban areas with minimal access to outdoor space have had significantly worse health outcomes than those with access to outdoor and green spaces. Inclusive design of the built environment is now a growing and recognised area of our engineering work, and as well as the more obvious examples of ensuring equitable access to those with disability issues, it also recognises that public spaces should be equitable and accessible to all communities. Everybody needs to see themselves represented in these environments and feel able to use them safely and fully. These are issues of ethics and inclusion, as well as social justice and equality, and the requirement we have as engineers to consider all of these perspectives as the creators of our future world must be a part of our systems engineering mindset. Several of the EPC’s ethics case studies focus on responsibility, equity, and stakeholder engagement, such as the Ageing Pipeline and its Impact on Local Communities case.

The importance of systems, design, iterative thinking, and the focus on ensuring that the whole life cycle of a product, including maintenance, repair, deconstruction, and end of life decommissioning, requires true stakeholder engagement, means that these inclusive outcomes can be considered at the very start of projects, rather than as an afterthought, where any changes are much more difficult and costly to integrate. The strengthening of the Social Value Act (3), which requires people who commission public services to explicitly evaluate how they can secure wider social, economic and environmental benefits, also puts emphasis on ensuring the outcomes of any procurement are inclusive and ethical. Similarly, the Sustainable Development Goals ethos of Leave No One Behind (4) requires that outcomes are considered from all perspectives, and that solutions taking all of the goals into account are balanced and not considered in silos. The EPC’s ethics case study on Business Growth Models allows engineering students to explore many of these issues.

Designing with the gender perspective in mind, especially in parts of the world where women have very different societal roles based on culture, stereotypes, local norms, and religion, is key to ensuring that the differences and disadvantages that women face are not exacerbated. Understanding these differences is the first step in addressing them, and in many cases, technology can act as a real enabler in situations where women have limited access to traditional education, information, and independence. For example, the widespread use of microfinance in many parts of Africa – a technology not aimed specifically at women – is nevertheless giving women much better access to loans and financial independence than the traditional banking structures did, which women are not always able to access easily. Other examples include understanding the need for sanitation facilities in public spaces such as schools, government offices, transportation hubs and health clinics, without which women’s access to these facilities becomes restricted and their participation curtailed (5).

Another ethical issue comes into play here too. Do we design just to remove bias and discrimination, or do we design to reverse historical bias and discrimination? For example, women have traditionally worked in certain sectors such as care giving roles, and not in sectors like engineering and technology. Algorithmic decision-making tools can use this historical data to preferentially show stereotypical job opportunities based on past trends and evidence, which could foreseeably prevent women from being targeted for engineering related roles. Adapting these tools to make these job opportunities open to all in an equitable way is one thing, but what if we decided to preferentially show engineering roles to women and caring roles to men – a kind of social engineering, if you will? What are the ethics of this, and would that be going too far to remove biases? I will leave you to think about this one yourselves!  If you would like to write a case study about it, we are currently looking for contributors to the toolkit!

The decisions we make daily as engineers have consequences to individuals and communities that have not always been understood or considered in the past, but by understanding the need for inclusive outcomes for all stakeholders, we also ensure that our solutions are ethical, and that we leave no on behind. The ethics case studies in the EPC’s recently launched Engineering Ethics Toolkit reveal the ethical concepts that comprise our everyday activities and what lies behind those decisions – resources like this should be used to ensure ethical decision making is integrated throughout an engineers’ education and continuing professional development.

This blog is also available here.

 

References

  1. RAEng Ethics Report https://raeng.org.uk/policy-and-resources/education-policy/the-engineering-profession/global-responsibility-and-progressive-engineering-leadership/ethics
  2. inceng.org website
  3. Social Value Act https://www.gov.uk/government/publications/social-value-act-information-and-resources/social-value-act-information-and-resources
  4. Sustainable Development Goals ethos of Leave No One Behind https://unsdg.un.org/2030-agenda/universal-values/leave-no-one-behind
  5. Towards Vision Website ‘Gender Perspective in Engineering’ http://www.towardsvision.org/the-gender-perspective-in-engineering.html

 

Dawn Bonfield MBE CEng FIMMM FICE HonFIStructE FWES is Visiting Professor of Inclusive Engineering at Aston University and Royal Society Entrepreneur in Residence at King’s College London.

 

This blog is also available here.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Theme: Collaborating with industry for teaching and learning

Authors: Prof Lucy Rogers (RAEng Visiting Professor at Brunel University, London and freelance engineering consultant) and Petra Gratton (Associate Dean of Professional Development and Graduate Outcomes in the College of Engineering, Design and Physical Science at Brunel University London, and Lecturer in the Department of Mechanical and Aerospace Engineering)

Keywords: Industry, Interview, Video, Real Life, Engineers

Abstract: A number of short videos that can be re-used in teaching undergraduate modules in Engineering Business, instead of inviting guest presentations. The interview technique got each individual to talk about their life experiences and topics in engineering business that are often considered mundane (or challenging) for engineers, such as ethics, risks and regulation, project management, innovation, intellectual property, life-cycle assessment, finance and creativity. They also drew attention to their professional development.

 

Project outcomes

The outcomes of this project are a number of short videos that were used, and can be re-used, in teaching delivery of an undergraduate module in Engineering Business in the Department of Mechanical and Aerospace Engineering at Brunel University London instead of having guest presentations from invited speakers.  Lucy’s interview technique got the individuals featured in each film to talk about their life experiences and topics in engineering business that are often considered mundane (or challenging) for engineers, such as ethics, risks and regulation, project management, innovation, intellectual property, life-cycle assessment and finance; and drew attention to their professional development. 

The shorter videos were inspirational for students to make videos of themselves as part of the assessment of the module, which required them to carry out a personal professional reflection exercise and report upon what they had learned from the exercise in a simple 90-second video using their smartphone or laptop. 

Having used the videos with Brunel students, Lucy has made them available on her YouTube channel: Dr Lucy Rogers – YouTube. Each of the videos are listed in the following table:

 

Topic Who Video Link
Creativity in Engineering: Your CV Reid Derby https://youtu.be/qQILO4uXJ24
Creativity in Engineering: Your CV Leigh-Ann Russell https://youtu.be/LJLG2SH0CwM
Creativity in Engineering: Your CV Richard Hopkins https://youtu.be/tLQ7lZ3nlvg
Corporate Social Responsibility Alexandra Knight
(Amey Strategic Consulting)		 https://youtu.be/N7ojL6id_BI
Ethics and Diversity Alexandra Knight
(Amey Strategic Consulting)		 https://youtu.be/Q4MhkLQqWuI
Project Management and Engineers Fiona Neads (Rolls Royce) https://youtu.be/-TZlwk6HuUI
Project Management – Life Cycle Paul Kahn
(Aerospace and Defence Industry)		 https://youtu.be/1Z4ZXMLRPt4
Ethics at Work Emily Harford (UKAEA) https://youtu.be/gmBq9FIX6ek
Communication Skills at Work Emily Harford (UKAEA) https://youtu.be/kmgAlyz7OhI
Client Brief Andy Stanford-Clark (IBM) https://youtu.be/WNYhDA317wE
Intellectual Property from Artist’s Point of View Dave Corney
(Artist and Designer)		 https://youtu.be/t4pLkletXIs
Intellectual Property Andy Stanford-Clark (IBM) https://youtu.be/L5bO0IdxKyI
Project Management Fiona Neads – Rolls Royce https://youtu.be/XzgS5SJhiA0

 

Lessons learned and reflections

We learned that students generally engaged with the videos that were used.  Depending which virtual learning environment (VLE) was being used, using pre-recorded videos in synchronous online lectures presents various challenges.  To avoid any unplanned glitches, in future we know to use the pre-recorded videos as part of the teaching-delivery preparation (e.g. in a flipped classroom mode). 

As part of her legacy, Lucy is going to prepare a set of simple instructions on producing video interviews that can be carried out by both staff and students in future.

 

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Theme: Graduate employability and recruitment, Research

Author: Dr Salma .M.S. Al Arefi (University of Leeds)

Keywords: Science and Social Capitals, Sense of Belonging, Intersectionality, Student Success

Abstract: Being in a marginalised position due to feeling of otherness because of one’s gender as well as intersecting identity can create psychological hidden barriers. Coupled with science and social capitals such variables are key determines of student’s self-concept of engineering self-efficacy, competencies, and abilities. The impact of being othered may not only be limited to interest for participation in engineering but could extend beyond and significantly affect student engagement, success, and affiliation with engineering. This could impact students’ sense of belonging to their degree programme, university, and discipline, leading to adverse impacts ranging from low engagement to low attainment, or discontinuations. Such experiences can be greatly exacerbated for students with intersecting identities (‘double, triple, jeopardy’), e.g., a female student who identifies as a first-generation, working-class, disabled, commuter, carer, neurodiverse or mature student. This report presents work on progress on a student-centred interventional case study on exploring the impact of the intersectional lived experiences of underrepresented, disadvantaged and minoritised student groups in engineering beyond obvious gender and pre-university qualifications characteristics.

 

1.     Problem Statement

Initiatives on closing the technical skills gap remain limited to access to either engineering education or the workplace.  Identifying and supporting students facing barriers to continuation can be key to enhancing student success in a way that bridges the gap between the ignition of interest and transition to the engineering industry.  Early but sustained engagement throughout the life cycle of an engineering student is however vital to cultivate students’ sense of belonging to their modules, degree programmes and the wider industry. That would in turn support the formation of their engineering identity.

Gendered identity, as well as pre-university qualifications, are yet perceived to exert the strongest force for marginalisation and underrepresentation in engineering education and the workplace. The impact intersecting identities can have in relation to ignition of interest, participation, as well as the formation of engineering identity, also need consideration.  Along with gender, characteristics such as race, class, age, or language can have an added impact on already minoritized individuals (the ‘double, triple, quadrant…. jeopardy’), whereby the experience of exclusion and otherness can be exacerbated by overlapping marginalised identities. Coupled with the self-concept of own science capital, efficacies, and competencies [1-2], the formation of engineering identity could be expressed as a direct function of a sense of inclusion or otherwise exclusion [3]. Within this context, such an inherent feeling of connectedness describes the extent to which the lived experience of individuals is acknowledged valued and included [4], which is a healthy fertilizer for the formation of engineering identity. Perceived threats to one’s belonging due to a feeling of exclusion or rejection could on the contrary negatively impact one’s perception of self-efficacy and hence affiliation with engineering.

2.     Project Aims

The role of effect in learning to foster a sense of belonging and enhance a coherent sense of self and form the engineering identity has attracted growing pedagogical research interest. In academia, a sense of belonging has been shown to excrete the largest force on one’s intent to participate in engineering and to be the key sustainable vehicle for successful progressions. Because engineering learning activities are pursued in complex social interactions, acknowledging, and understanding the role of belonging in academic success is key to fostering an inclusive culture that encourages and recognises contributions from all.  It is hoped that the project outcomes can advise on understanding to support underrepresented, marginalised and minoritised students overcome self-perceived psychological barriers to their degree programme, university, or engineering workplace. The intersectional lens of the project is aimed to uncover key culprits that impact engineering identity formation for traditionally underrepresented, disadvantaged and minoritised students beyond obvious gender and pre-university education characteristics.

Outcomes will role model fostering an inclusive culture where engineering students from all backgrounds feel that they belong in an effort to support engineering higher education institutions to adhere to the changes introduced by the Engineering Council to the U.K. Standards for Professional Engineering Competency and Commitment around recognising inclusivity and diversity. This should be applicable to other STEM-related disciplines.

3.     Decolonial partnership

The project centres on students’ voices through a decolonial participation approach that acknowledges participants as co-researchers and enables them to take an active role in the co-creation of the project deliverables. Participation will be incentivised through recognition (authorship, certifications) as well as financial incentives.  The use of evidence-based active listening to enable students to share their lived experiences of belonging through storytelling and story sharing is hoped to create a safe space to empower and acknowledge student voices so that every student feel that they matter to their degree programme, university, and discipline. That in turn would cultivate authentic learner identity and a sense of belonging.

4.     Outcomes and future work

The findings are hoped to advise on a sustainable support approach whereby early and sustained engagement (throughout the student lifecycle from access to continuation, attainment, and progression) are prioritised to facilitate the transition of students into and from Engineering. Co-created artefacts from the project will be used to support access and continuation by providing examples of lived experiences for prospective students to associate with. Fostering a sense of belonging is hoped to have a direct impact on learner engagement, success, and attainment as well as enhancing students’ ability to progress towards achieving their unique goals beyond their degree.

The second phase of the 2-year project will involve student recruitment and selection, interventional listening, storytelling-based approaches and co-creation of artefacts.

Acknowledgement

The work is carried out as part of the fellowship of the Leeds Institute for Teaching Excellence in partnership with Dr Kendi Guantai, from Leeds Business School, Marketing Division and Dr Nadine Cavigioli Lifelong Learning Centre at the University of Leeds.

References

 

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Professor Sarah Hitt SFHEA (NMITE); Professor Raffaella Ocone OBE FREng FRSE (Heriot Watt University); Johnny Rich (Engineering Professors’ Council); Dr Matthew Studley (University of the West of England, Bristol); Dr Nik Whitehead (University of Wales Trinity Saint David); Dr Darian Meacham (Maastricht University); Professor Mike Bramhall (TEDI-London); Isobel Grimley (Engineering Professors’ Council).

Topic: Data security of smart technologies.

Engineering disciplines: Electronics, Data, Mechatronics.

Ethical issues: Autonomy, Dignity, Privacy, Confidentiality.

Professional situations: Communication, Honesty, Transparency, Informed consent.

Educational level: Intermediate.

Educational aim: Practise ethical analysis. Ethical analysis is a process whereby ethical issues are defined and affected parties and consequences are identified so that relevant moral principles can be applied to a situation in order to determine possible courses of action.

 

Learning and teaching notes:

This case involves a software engineer who has discovered a potential data breach in a smart home community. The engineer must decide whether or not to report the breach, and then whether to alert and advise the residents. In doing so, considerations of the relevant legal, ethical, and professional responsibilities need to be weighed. The case also addresses communication in cases of uncertainty as well as macro-ethical concerns related to ubiquitous and interconnected digital technology.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The dilemma in this case is presented in two parts. If desired, a teacher can use Part one in isolation, but Part two develops and complicates the concepts presented in Part one to provide for additional learning. The case allows teachers the option to stop at multiple points for questions and/or activities as desired

Learners will have the opportunity to:

Teachers will have the opportunity to:

 

Learning and teaching resources:

 

Summary:

Smart homes have been called “the road to independent living”. They have the potential to increase the autonomy and safety of older people and people with disabilities. In a smart home, the internet of things (IoT) is coupled with advanced sensors, chatbots and digital assistants. This combination enables residents to be connected with both family members and health and local services, so that if there there are problems, there can be a quick response.

Ferndale is a community of smart homes. It has been developed at considerable cost and investment as a pilot project to demonstrate the potential for better and more affordable care of older people and people with disabilities. The residents have a range of capabilities and all are over the age of 70. Most live alone in their home. Some residents are supported to live independently through: reminders to take their medication; prompts to complete health and fitness exercises; help completing online shopping orders and by detecting falls and trips throughout the house. The continuous assessment of habits, diet and routines allows the technology to build models that may help to predict any future negative health outcomes. These include detecting the onset of dementia or issues related to dietary deficiencies. The functionality of many smart home features depends on a reliable and secure internet connection.

 

Dilemma – Part one:

You are the software engineer responsible for the integrity of Ferndale’s system. During a routine inspection you discover several indicators suggesting a data breach may have occurred via some of the smart appliances, many of which have cameras and are voice-activated. Through the IoT, these appliances are also connected to Amazon Ring home security products – these ultimately link to Amazon, including supplying financial information and details about purchases.

 

Optional STOP for questions and activities: 

1. Activity: Technical analysis – Before the ethical questions can be considered, the students might consider a number of immediate technical questions that will help inform the discussion on ethical issues. A sample data set or similar technical problem could be used for this analysis. For example:

2. Activity: Identify legal and ethical issues. The students should reflect on what might be the immediate ethical concerns of this situation. This could be done in small groups or a larger classroom discussion.

Possible prompts:

3. Activity: Determine the wider ethical context. Students should consider what wider moral issues are raised by this situation. This could be done in small groups or a larger classroom discussion.

Possible prompts:

 

Dilemma – Part two:

You send an email to Ferndale’s manager about the potential breach, emphasising that the implications are possibly quite serious. She replies immediately, asking that you do not reveal anything to anyone until you are absolutely certain about what has happened. You email back that it may take some time to determine if the software security has been compromised and if so, what the extent of the breach has been. She replies explaining that she doesn’t want to cause a panic if there is nothing to actually worry about and says “What you don’t know won’t hurt you.” How do you respond?     

 

Optional STOP for questions and activities: 

1. Discussion: Professional values – What guidance is given by codes of ethics such as the Royal Academy of Engineering/Engineering Council’s Statement of Ethical Principles or the Association for Computing Machinery Code of Ethics?

2. Activity: Map possible courses of action. The students should think about the possible actions they might take. They can be prompted to articulate different approaches that could be adopted, such as the following, but also develop their own alternative responses.

3. Activity: Hold a debate on which is the best approach and why. The students should interrogate the pros and cons of each possible course of action including the ethical, technical, and financial implications. They should decide on their own preferred course of action and explain why the balance of pros and cons is preferable to other options.

4. Activity: Role-play a conversation between the engineer and the manager, or a conversation between the engineer and a resident.

5. Discussion: consider the following questions:

6. Activity: Change perspectives. Imagine that you are the child of one of Ferndale’s residents and that you get word of the potential data security breach. What would you hope the managers and engineers would do?

7. Activity: Write a proposal on how the system might be improved to stop this happening in the future or to mitigate unavoidable risks. To inform the proposal, the students should also explore the guidance of what might be best practice in this area. For example, in this instance, they may decide on a series of steps.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Dr Nicola Whitehead (University of Wales Trinity Saint David); Professor Sarah Hitt (NMITE); Emma Crichton (Engineers Without Borders UK); Dr Sarah Junaid (Aston University); Professor Mike Sutcliffe (TEDI-London), Isobel Grimley (Engineering Professors’ Council).

Topic: Development and use of a facial recognition system. 

Engineering disciplines: Data, Electronics, Computer science, AI.

Ethical issues: Diversity, Bias, Privacy, Transparency.

Professional situations: Rigour, Informed consent, Misuse of data, Conflicts with leadership / management.

Educational level: Advanced. 

Educational aim: To encourage ethical motivation. Ethical motivation occurs when a person is moved by a moral judgement, or when a moral judgement is a spur to a course of action. 

 

Learning and teaching notes: 

This case involves an engineer hired to manage the development and installation of a facial recognition project at a building used by university students, businesses and the public. It incorporates a variety of components including law and policy, stakeholder and risk analysis, and both macro- and micro-ethical elements. This example is UK-based: however, the instructor can adapt the content to better fit the laws and regulations surrounding facial recognition technology in other countries, if this would be beneficial.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this study to AHEP outcomes specific to a programme under these themes, access AHEP4 here and navigate to pages 30-31 and 35-37.

This case is presented in three parts. If desired, a teacher can use Part one in isolation, but Part two (focusing on the wider ethical context of the case) and Part three (focusing on the potential actions the engineer could take)develop and complicate the concepts presented in Part one to provide for additional learning. The case study allows teachers the option to stop at multiple points for questions and / or activities as desired.

Learners have the opportunity to:

Teachers have the opportunity to: 

 

Learning and teaching resources:

 

Summary: 

Metropolitan Technical University (MTU), based in the UK, has an urban campus and many of its buildings are located in the city centre. A new student housing development in this area will be shared by MTU, a local college, and medical residents doing short rotations at the local hospital. The building has a public café on the ground floor and a couple of classrooms used by the university. 

The housing development sits alongside a common route for parades and protests. In the wake of demonstrations by Extinction Rebellion and Black Lives Matter, students have raised concerns to the property manager about safety. Despite an existing system of CCTV cameras and swipe cards, the university decides to install an enhanced security system, built around facial recognition technology that would enable access to the building and cross-reference with crime databases. To comply with GDPR, building residents will be required to give explicit consent before the system is implemented. Visitors without a student ID (such as café customers) will be buzzed in, but their image will be captured and cross-referenced before entry. A side benefit of the system is that MTU’s department of Artificial Intelligence Research will help with the installation and maintenance, as well as studying how it works, in order to make improvements. 

 

Dilemma – Part one:

You are an engineer who has been hired by MTU to take charge of the facial recognition system installation project, including setting policies and getting the system operational. With your background in AI engineering, you are expected to act as a technical advisor to MTU and liaise with the Facilities, Security and Computing departments to ensure a smooth deployment. This is the first time you have worked on a project that involves image capture. So as part of your preparation for the project, you need to do some preliminary research as to what best practices, guidance, and regulations apply.

 

Optional STOP for questions and activities: 

1. Discussion: What are the legal issues relating to image capture? Images allow for the identification of living persons and are therefore considered as personal data under GDPR and the Data Protection Act (2018).

2. Discussion: Sharing data is a legally and ethically complex field. Is it appropriate to share images captured with the police? If not the police, then whose crime database will you use? Is it acceptable to share the data with the Artificial Intelligence Research group? Why, or why not?

3. Discussion: Under GDPR, individuals must normally consent to their personal data being processed. How should consent be handled in this case?

4. Discussion: Does the fact that the building will accommodate students from three different institutions (MTU, the local college, and the hospital) complicate these issues? Are regulations related to students’ captured images different than those related to public image capture?

5. Activity: Undertake a technical activity that relates to how facial recognition systems are engineered.

 

Dilemma – Part two:

The project has kicked off, and one of its deliverables is to establish the policies and safeguards that will govern the system. You convened a meeting of project stakeholders to determine what rules need to be built into the system’s software and presented a list of questions to help you make technical decisions. The questions you asked were:

What you had thought would be a quick meeting to agree basic principles turned out to be very lengthy and complex. You were surprised at the variety of perspectives and how heated the discussions became. The discussions raised some questions in your own mind as to the risks of the facial recognition system.

 

Optional STOP for questions and activities:

The following activities focus on macro-ethics. This seeks to understand the wider ethical contexts of projects like the facial recognition system.

1. Activity: Stakeholder mapping – Who are all the stakeholders and what might their positions and perspectives be? Is there a difference between the priorities of the different stakeholders?

2. Activity: There are many different values competing for priority here. Identify these values, discuss and debate how they should be weighed in the context of the project.

3. Activity: Risks can be understood as objective and / or subjective. Research the difference between these two types of risk, and identify which type(s) of risks exist related to the project.

4. Discussion: Which groups or individuals are potentially harmed by the technology and which potentially benefit? How should we go about setting priorities when there are competing harms and benefits?

5. Discussion: Does the technology used treat everyone from your stakeholders’ list equally? Should the needs of society as a whole outweigh the needs of the individual?

6. Activity: Make and defend an argument as to the appropriateness of installing and using the system.

7. Discussion: What responsibilities do engineers have in developing these technologies?

 

Dilemma – Part three:

A few days later, you were forwarded a screenshot of a social media post that heavily criticised the proposed facial recognition system. It was unclear where the post had originated, but it had clearly been shared and promoted among both students and the public raising concerns about privacy and transparency. Your boss believes this outcry endangers the project and has requested that you make a public statement on behalf of MTU, reaffirming its commitment to installing the system.

You share the concerns, but have been employed to complete the project. You understand that suggesting it should be abandoned, would most likely risk your job. What will you tell your boss? How will you prepare your public statement?

 

Optional STOP for questions and activities:

Micro-ethics concerns individuals and their responses to specific situations. The following steps are intended to help students develop their ability to practise moral analysis by considering the problem in a structured way and work towards possible solutions that they can analyse critically.

 1. Discussion: What are the problems here? 

2. Discussion: What are the possible courses of action you can take as an employee?

 Students can be prompted to consider what different approaches they might adopt, such as the following, but can also develop their own possible responses. 

3. Discussion: Which is the best approach and why? – Interrogate the pros and cons of each possible course of action including the ethical, practical, cost, local relationship and the reputational damage implications. Students should decide on their own preferred course of action and explain why the balance of pros and cons is preferable to other options. The students may wish to consider this from other perspectives, such as: 

4. Activity: Public Communication – Students can practise writing a press release, giving an interview, or making a public statement about the case and the decision that they make.

5. Activity: Reflection – Students can reflect on how this case study has enabled them to see the situation from different angles. Has it motivated them to understand the ethical concerns and to come to an acceptable conclusion.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

Authors: Dr Sarah Junaid (Aston University); Emma Crichton (Engineers Without Borders UK); Professor Dawn Bonfield MBE (Aston University); Professor Chike Oduoza (University of Wolverhampton); Johnny Rich (Engineering Professors’ Council); Steven Kerry (Rolls-Royce); Isobel Grimley (Engineering Professors’ Council).

Topic: Ethical entrepreneurship in engineering industries.

Engineering disciplines: Mechanical engineering, Electrical and electronic engineering, Chemical engineering.

Ethical issues: Justice, Corporate social responsibility, Accountability.

Professional situations: Company growth, Communication, Public health and safety.

Educational level: Beginner to advanced.

Educational aim: To encourage ethical motivation. Ethical motivation occurs when a person is moved by a moral judgement, or when a moral judgement is a spur to a course of action. 

 

Learning and teaching notes: 

This case involves the CEO of Hydrospector, a newly formed company that makes devices detecting water leaks. The CEO has been working hard to secure contracts for her new business and has a personal dilemma in structuring her business model. She must balance the need to accelerate growth by working with high revenue global corporations, with her desire to bring a positive impact to the communities with greatest need. By working with less wealthy local authorities, the company risks slower business growth.

This dilemma can be addressed from a micro-ethics point of view by analysing personal ethics, intrinsic motivations and moral values. It can also be analysed from a macro-ethics point of view, by considering: corporate responsibility in perpetuating inequity versus closing the inequality gap; and sustainability in terms of the local socioeconomic system.

There is also a clear cultural context in this case study that provides an opportunity to develop cultural awareness when addressing engineering problems. Through this lens, this case can be structured to emphasise the need to engage with local communities and stakeholders – such as a UK company choosing to engage with its local community first. Or it can be framed to emphasise global responsibility whereby the CEO of a UK company chooses to address water shortages in South Africa.

This case study addresses two of AHEP 4’s themes: The Engineer and Society (acknowledging that engineering activity can have a significant societal impact) and Engineering Practice (the practical application of engineering concepts, tools and professional skills). To map this case study to AHEP outcomes specific to a programme under these themes, access AHEP 4 here and navigate to pages 30-31 and 35-37.

The case study is presented in three parts. Part one introduces the case and discusses personal and corporate ethical dilemmas, with an emphasis on ethical awareness. Pre-reading may be needed on the environmental, social, and governance (ESG) mandate and / or corporate social responsibility (CSR). Part two expands on Part one to bring in the socio-political elements of corporate responsibility. For Part three, instructors or programme directors could incorporate this exercise in projects that involve product development, with students working through Part one and two as examples. This part aims to encourage ethical action on the part of students who are developing their own products, so that they can consider aspects of justice, responsibility, and sustainability in their engineering solutions. This case also allows teachers the option to stop at multiple points for questions and / or activities as desired.

Learners have the opportunity to:  

Teachers have the opportunity to:   

 

Learning and teaching resources: 

 

Foreword and suggested pre-reading for Part one:

In the last few years, there have been calls for more corporate responsibility in environmental and socioeconomic ecosystems globally. For example:

 

Part one:

Maria is a young co-founder and technical lead (CTO) living in the UK looking at the business development of her newly-formed transnational company, Hydrospector, based in Johannesburg (Joburg), South Africa, where her co-founder/CEO is located. The company makes devices that detect water leaks and the small team has been working hard to secure contracts for their new business. Maria is an electrical and electronics engineer by training and was the lead inventor for this technology. She has proven her technology works in detecting leaks early and at low levels, lowering the risk of damage to infrastructure that impacts local communities. The technology will also save companies millions each year by detecting low-level water loss that currently remains undetected. Her company is now in a position where they need to find customers.

Targeting big corporations will mean her technology will get out much more quickly and be a huge economic benefit to surrounding industries and society. Maria comes from a lower socioeconomic background in Lancashire (UK) and her personal experience of the economic disparity between the different areas she has lived in, means she feels strongly about not wanting to perpetuate this norm. She feels that Hydrospector’s business growth model needs to have a more active approach in preventing the widening of the socioeconomic gap. In Joburg, where the company is based, there are stark differences in the affluence of neighbouring communities. Should she focus on working with poorly-funded local authorities to help ensure their product gets to the places most in need, rather than prioritise projects that will be more lucrative and accelerate the business more quickly?

 

Optional STOP for questions and activities: 

1. Discussion: Personal values – what personal values are causing the internal conflict for Maria? Does her own background make a difference to the issues at stake? If Maria was from an affluent area / background, how may this have affected her perspective?

2. Discussion: Professional values – what ethical principles and codes of conduct are applicable to this scenario?

3. Discussion: Wider impact – is focusing on profit alone morally inferior to prioritising ESG?

4. Activity: In a group, split into two sides with one side defending a profit-driven business and the other defending a non-profit driven business. Use Maria’s case in defending your position.

5. Activity: Technical integration – undertake a technical activity in the areas of mechanical, electrical and / or chemical engineering related water flow detection sensors.

 

Foreword and pre-reading for Part two:

It is useful to learn more about the context (geographical, political, social and cultural) of this case study in order to gain a deeper understanding of the nuances that each scenario brings. The following section outlines the local problems with water supply and misuse in South Africa compared to the UK. The links below are starting points to explore these challenges further and carry out research when working on projects as an engineer. They represent perspectives from news, government, and industry sources.

 

Part two:

The CEO and Operations Manager of Hydrospector is Maria’s friend and co-founder, Lucy, who grew up in Joburg. Like Maria, Lucy grew up experiencing the socioeconomic disparity in her area. Lucy’s passion for bringing benefits to disadvantaged communities makes their collaboration an ideal partnership. The company started trading in South Africa where there is a particular interest from Johannesburg Water, the main local water supply company. Water supply shortages in the region have badly affected the country in recent years. Hydrospector has successfully won a bid with a venture capitalist based in South Africa and has rolled out the sensors in Makers Valley, Joburg, a region that has developed economically in recent years. Soon after, the company also won a contract to install sensors in the Merseyside region of the UK in a trial project co-funded by the local council and United Utilities.

 

Scenario A – Environmental impact:

Hydrospector’s components are sourced in South Africa with both manufacturing and assembly carried out locally in Joburg. It has taken Lucy and her team a year to develop supply and manufacturing operations to run smoothly and economically. To ship to the UK would be a financially better deal for the company than to source and manufacture the product locally in the UK. However, the impact of the carbon footprint would not help their ESG goals. Lucy will have to decide whether to ship the product from South Africa or produce the product locally and therefore set up another operations team in the UK. Setting up in the UK will cost the company more due to component pricing, but would support the local economy. The company could potentially afford to set up UK operations, but this will impact heavily on their financial profit forecast in the first couple of years.

 

Optional STOP for questions and activities: 

1. Discussion: What should Lucy decide? What considerations does she need to make for supply chain management, when considering local customers compared to global ones?

2. Discussion: What could be the unintended consequences of her decision? Consider this question from the following points of view: environmental, economic and social – the public view.

 

Scenario B – Unintended outcomes:

After six months’ post-installation work in inner-city Bertrams, Makers Valley, Johannesburg Water has contacted Hydrospector about the illegal tapping of its pipes. They suspect water is being stolen from these settlements according to data from the installed sensors. Furthermore, engineers from Johannesburg Water carrying out maintenance work have found some of the sensors have been deliberately damaged, which they suspect has been done so that illegal tapping goes undetected. Johannesburg Water wants to prosecute those responsible and has contacted Lucy to provide all the data logged from the sensors and the time/date stamps to identify specific details about damage. Lucy, however, is aware of cases where funds intended to be used to improve infrastructure for low-income households such as electricity, water supply and sanitation, have sometimes been poorly managed and at worse embezzled so that the communities are left worse off, with ageing pipes and infrastructure. She realises that some illegal tapping may have been done in order to provide for these communities.

Several weeks after this discovery, United Utilities in Merseyside has been in touch about local individuals and companies illegally accessing water from hydrants that are found in street drains for their own usage. These companies have mobile trucks and so have been difficult to find and prosecute. United Utilities would like Hydrospector’s full co-operation in providing the logging data needed, as well as installing sensors at targeted locations where they suspect misuse is happening. Lucy’s research has found that 99% of leakages in the UK are not illegally sourced but rather are due to poor pipe networks. In fact, 20% of water supply loss in the UK is due to leaks and paid for by the customer (domestic users).

 

Optional STOP for questions and activities: 

1. Discussion: How should Hydrospector respond to the two requests? Should the response be the same or different? If the same, why? If different, what makes the two cases different?

2. Discussion: Should water supply companies ultimately be responsible for water leakages? If so, why are they charging domestic users for the 20% water loss? What are the environmental implications of this business decision?

3. Discussion: Maria and Lucy are also concerned that, if these cases were to be picked up by the media, there might be a reputational risk for the company and their ability to achieve their business vision and goals. The co-founders are worried about their product’s unintended consequences., They feel that it could be misused, potentially exacerbate socio-economic inequality further and go against the intended use of the product. Are they right to be concerned? Are they responsible for unintended outcomes?

4. Activity: What role should engineers have in shaping public policy? Often laws and regulations related to policy are dependent on technical knowledge, but some engineers believe it is not their role or responsibility to help shape policy. Debate this issue, or research the relationship between engineering and policy.

 

Scenario C – Public trust:

Hydrospector has been involved in a project where it surveyed and identified significant leakages and damage to the water supply system in one of the communities in Joburg. The company has been asked by the local authorities not to disclose this information to other parties, particularly media outlets, due to the security risks, including potential terrorism. However, this will affect the transparency of the project, which is publicly funded. In addition, reporting these findings could help resolve the problems found, for example, supply and construction companies may be willing to step up to help.

The company suspects that the local authorities are seeking to avoid a public outcry for the sake of impact scores on customer satisfaction. However, without public knowledge, change to improve the situation is likely to be slow.

 

Optional STOP for questions and activities: 

1. Discussion: Should the company keep the data unpublished or report the data? What ethical reasons can you identify for either choice?

2. Discussion: Should transparency be prioritised over public trust every time? Why or why not?

3. Activity: Debate the above questions by splitting up the students and having each group / individual represent the potential perspectives of United Utilities, Johannesburg Water and Maria / Lucy.

4. Discussion: What guidelines should companies be given for releasing publicly funded data and data misuse?

 

Foreword and pre-reading for Part three:

This exercise can be supported by technical and non-technical sessions such as business models, SWOT analysis, project management and risk.

 

Part three:

First, introduce Parts one and two of this case study to inform the exercise as part of a student project, such as a final year capstone.

Design a business growth model for an engineered product, identifying the potential socioeconomic impact, providing a viable profitable forecast and a life cycle sustainability assessment. Explore the ESG indicators and Raworth’s Doughnut of social and planetary boundaries as starting points.

 

Optional STOP for questions and activities: 

1. Discussion and activity: Is impact your main priority? What type of impact are you looking to gain for your business? Consider economic, personal, social and environmental impacts – such as research exercise.

2. Discussion: What risks and opportunities can be identified (SWOT) for the different growth models that could be used to achieve the impact you desire?

3. Activity: Create a business growth model and plan based on your critical research.

4. Activity: Draft a CSR plan for this business.

5. Activity: Speak to people in non-engineering fields that can review and help develop your model.

 

Enhancements:

An enhancement for this case study can be found here.

 

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Any views, thoughts, and opinions expressed herein are solely that of the author(s) and do not necessarily reflect the views, opinions, policies, or position of the Engineering Professors’ Council or the Toolkit sponsors and supporters.

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