Help – I can’t get the pdf file to open or download…
There are some known faults when trying to download or view pdfs in certain browsers.
Chrome
If you have a problem when using Chrome, try the following:
type “Chrome:plugins” into the Chrome browser address bar. You should now see a list of “plug-ins”. Scroll down to “Chrome pdf viewer” (about 6th one down) and disable it.
Then check that you’ve got the latest version of Adobe – if you scroll down a bit further, you should see “Adobe reader”. Check to see whether it has “Download Critical Security update” next to it, and if so, click to update.
See also: https://support.google.com/chrome/answer/142056?hl=en-GB
Firefox
Using Firefox generally works but if you do happen to encounter problems, the most common issue is slightly different to the one encountered with Chrome. While in Chrome, the document won’t open or download at all, in Firefox, it usually does, but in Firefox’s latest version, it opens the document in its own viewer which users are reporting as not “fit for purpose”: it displays/prints wrong typefaces with bad character spacing, sometimes displays pages as completely blank, prints some colours and not others etc. To fix this, try the following:
Type “about:config” in your Firefox browser address bar.
Enter “pdf” into the search box.
This will return a number of files with “pdf” in the title. Select “pdfjs.disabled” and change the word “false” in the column headed “values” to “true”. This has the effect of disabling the viewer function and enabling you to download the pdf which you can then open in Adobe.
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2019 | Briefing: The Impact of Brexit on engineering research funding | ![]() |
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2018 |
Initial impact of Brexit on European students and academic staff inUK’s engineering higher education (EPC research in collaboration with with UCL Centre for Engineering Education) |
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Presented at SEFI Annual Conference |
2016 | The Engenius Guide to film-making – Emma Carter (EPC-funded Engaging in Engineering project) | ![]() |
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2015 | The role of EU membership in UK science and engineering research | ![]() |
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2015 | Children as Engineers: Paired Peer Mentors in Primary Schools (EPC-funded Engaging in Engineering project) | ![]() |
Fogg-Rogers 2016 Paired Peer Learning through European Journal of Engineering Education |
2015 | Ingenious resilience: messages for a new Government (in collaboration with Cambridge University Science Policy Exchange – CUSPE) | ![]() |
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2014 | Engineering Skills: Perkins Review Progress Report | Download BIS report | Download full report from E4E |
2014 | An engineering ethics curriculum map | ![]() |
Download from RAEng |
2013 | Summary: estimating the ability of UK university engineering departments to double their capacity to respond to the demand for trained engineers | ![]() |
Analysis of results of poll |
2013 | infoBrief: The impact of the UK’s new visa regulations on the recruitment of engineering staff and students | ![]() |
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2012 | HE STEM Unemployment of Engineering Graduates | ![]() |
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2011 | HE STEM Programme: Designing the Future – Engineering Education Colloquia series | ![]() |
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2009 | Assessment of Learning Outcomes in Engineering (ALOE) Final Report | ![]() |
Link to underpinning work |
2008 | Advanced Diploma in Engineering | ![]() |
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2007 | The Costs of Teaching Engineering Degrees: ETB-EPC Study | ![]() |
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1996 | Open learning in Engineering Education | ![]() |
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1996 | Quality management framework | ![]() |
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1994 | A practical approach to Quality Management in HE | ![]() |
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1993 | Developments in first degree courses in engineering | ![]() |
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1992 | Quality assurance in higher education | ![]() |
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1992 | Assessment methods in engineering degree courses | ![]() |